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Zendesk supports following triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
All Actions - Action are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create User
Creates a new user
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Categories : Popular, Customer Support
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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