Create channel

Creates a new public channel

Create reminder

Creates a new reminder

Fetch user - By username

Fetches the details of an existing user by username

Send public channel message

Sends a message to the selected public channel

Update profile

Updates the profile information for the selected user

Fetch user - By name

Fetches the details of an existing user by name

Send private channel message

Sends a message to the selected private channel

Send direct message

Sends a direct message to the selected user

Set channel topic

Sets the topic for the selected channel

Fetch user - By ID

Fetches the details of an existing user by ID

Create company

Creates a new company

Create contact

Creates a new contact

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum category

Creates a new forum category

Create ticket

Creates a new ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket status by ID

Fetches a specific ticket status by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket priority

Fetches a specific ticket priority by label

Fetch ticket status

Fetches a specific ticket status by label

Fetch ticket priority by ID

Fetches a specific ticket priority by ID

Fetch company

Fetches the details of an existing company by domain

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject