Use Zoho Flow to integrate Office 365 with Freshservice, in atleast 185 different ways, without writing code. Automate any tasks that keep you away from what you do best.

CONNECT

Connect your apps and move data seamlessly

Connect

AUTOMATE

Automate redundant manual tasks and save your precious time and effort

Automate

ORCHESTRATE

Orchestrate your business process by integrating the apps you use efficiently

Orchestrate

Explore prebuilt integration flows to get started

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Didn't find the integration you are looking for? Create one yourself.

All Triggers - A trigger kickstarts the flow

Email received

Triggers when a new email is received

Contact added

Triggers when a new contact is added

Event updated

Triggers when any detail of an existing event is updated

Calendar added

Triggers when a new calendar is added

Event added

Triggers when a new event is added in the selected calendar

Problem created

Triggers when a new problem is created

Updated problem

Triggers when any detail of a problem is updated

Updated release

Triggers when any detail of a release is updated

User created

Triggers when a new user is created

Updated ticket

Triggers when any detail of a ticket is updated

Release created

Triggers when a new release is created

Ticket created

Triggers when a new ticket is created

Updated user

Triggers when any detail of a user is updated

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All Actions - Action are the automated tasks

Send email

Creates and sends an email to a recipient

Create event

Creates a new event in the selected calendar

Create contact

Creates a new contact

Add user

Adds a new account user

Update contact

Updates the details of an existing contact by ID

Update event

Updates the details of an existing event by ID

Invite user

Invites the specified user to your group

Fetch event

Fetches the details of an existing event by title or ID

Find contact folder

Finds a contact folder using name

Fetch contact

Fetches the details of an existing contact by name

Create problem

Creates a new problem

Create contract

Creates a new contract

Create ticket

Creates a new ticket

Create asset

Creates a new asset

Create department

Creates a new department

Create release

Creates a new release

Create requester

Creates a new requester

Update asset

Updates the details of an existing asset

Update ticket

Updates the details of an existing ticket

Fetch asset attribute

Fetches an asset type's attribute (product or vendor) by its name

Fetch department

Fetches an existing department by its name or ID

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch agent

Fetches an existing agent by email

Fetch asset

Fetches an existing asset by either its name or ID

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What is Zoho Flow?

Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.

Testimonial

Harnoor AbrollTechnical and Operations Head, TruAct

“Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business.” Know more

Watch Zoho Flow in action