Use Zoho Flow to integrate Office 365 with Freshdesk, in atleast 160 different ways, without writing code. Automate any tasks that keep you away from what you do best.

CONNECT

Connect your apps and move data seamlessly

Connect

AUTOMATE

Automate redundant manual tasks and save your precious time and effort

Automate

ORCHESTRATE

Orchestrate your business process by integrating the apps you use efficiently

Orchestrate

Explore prebuilt integration flows to get started

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Didn't find the integration you are looking for? Create one yourself.

All Triggers - A trigger kickstarts the flow

Email received

Triggers when a new email is received

Contact added

Triggers when a new contact is added

Event updated

Triggers when any detail of an existing event is updated

Calendar added

Triggers when a new calendar is added

Event added

Triggers when a new event is added in the selected calendar

Contact updated

Triggers when the details of an existing contact details are updated

Ticket created

Triggers when a new ticket is created

Ticket note added

Triggers when a note is added to the selected ticket

Ticket updated

Triggers when the details of an existing ticket are updated

Customer created

Triggers when a new customer is created

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All Actions - Action are the automated tasks

Send email

Creates and sends an email to a recipient

Create event

Creates a new event in the selected calendar

Create contact

Creates a new contact

Add user

Adds a new account user

Update contact

Updates the details of an existing contact by ID

Update event

Updates the details of an existing event by ID

Invite user

Invites the specified user to your group

Fetch event

Fetches the details of an existing event by title or ID

Find contact folder

Finds a contact folder using name

Fetch contact

Fetches the details of an existing contact by name

Create company

Creates a new company

Create contact

Creates a new contact

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum category

Creates a new forum category

Create ticket

Creates a new ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket status by ID

Fetches a specific ticket status by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket priority

Fetches a specific ticket priority by label

Fetch ticket status

Fetches a specific ticket status by label

Fetch ticket priority by ID

Fetches a specific ticket priority by ID

Fetch company

Fetches the details of an existing company by domain

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

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What is Zoho Flow?

Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.

Testimonial

Owain ap ReesSales Director, Artico

“Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing.” Know more

Watch Zoho Flow in action