Use Zoho Flow to integrate Freshsales with Freshdesk, in atleast 148 different ways, without writing code. Automate any tasks that keep you away from what you do best.
Explore prebuilt integration flows to get started
All Triggers - A trigger kickstarts the flow
New contact
Triggers when a new contact is created in the selected view
New account
Triggers when a new account is created in the selected view
New lead
Triggers when a new lead is created in the selected view
New deal
Triggers when a new deal is created in the selected view
Contact updated
Triggers when the details of an existing contact details are updated
Ticket created
Triggers when a new ticket is created
Ticket note added
Triggers when a note is added to the selected ticket
Ticket updated
Triggers when the details of an existing ticket are updated
Customer created
Triggers when a new customer is created
All Actions - Action are the automated tasks
Create contact
Creates a new contact
Create lead
Creates a new lead
Create deal
Creates a new deal
Add note to contact
Adds a note to the selected contact
Add note to lead
Adds a note to the selected lead
Update contact
Updates the details of an existing contact
Convert lead
Converts a lead to contact
Update lead
Updates the details of an existing lead
Fetch lead by ID
Fetches a lead by ID
Fetch contact by email address
Fetches a contact by email
Fetch contact by ID
Fetches a contact by ID
Fetch lead by email address
Fetches a lead by email
Create company
Creates a new company
Create contact
Creates a new contact
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Create ticket
Creates a new ticket
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches a specific ticket status by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority
Fetches a specific ticket priority by label
Fetch ticket status
Fetches a specific ticket status by label
Fetch ticket priority by ID
Fetches a specific ticket priority by ID
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
Start your 15 day free trial
Testimonial
![](http://www.zohowebstatic.com/sites/zweb/images/flow/customers/flow-julien.jpg)
“We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.”
Watch Zoho Flow in action
![](https://www.zohowebstatic.com/sites/default/files/flow/apps/flow-video-thumb.png)