Create company

Creates a new company

Create contact

Creates a new contact

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum category

Creates a new forum category

Create ticket

Creates a new ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket status by ID

Fetches a specific ticket status by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket priority

Fetches a specific ticket priority by label

Fetch ticket status

Fetches a specific ticket status by label

Fetch ticket priority by ID

Fetches a specific ticket priority by ID

Fetch company

Fetches the details of an existing company by domain

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Create problem

Creates a new problem

Create contract

Creates a new contract

Create ticket

Creates a new ticket

Create asset

Creates a new asset

Create department

Creates a new department

Create release

Creates a new release

Create requester

Creates a new requester

Update asset

Updates the details of an existing asset

Update ticket

Updates the details of an existing ticket

Fetch asset attribute

Fetches an asset type's attribute (product or vendor) by its name

Fetch department

Fetches an existing department by its name or ID

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch agent

Fetches an existing agent by email

Fetch asset

Fetches an existing asset by either its name or ID