Find Where You Fit
Startup Entrepreneurs
While we intend to make this program available to all startups eventually, as of now, the program is exclusive for startups that are associated or incubated with our collaborators.
Startup Ecosystem Enablers
Are you an incubator, accelerator, co-working space provider, or any other organisation that aims to help startups grow? Join us in guiding startups toward the right technology to run their businesses and reach their full potential.
COLLABORATE WITH USIf you have registered your startup with a startup enabler, get in touch with them to learn if they have a collaboration with the us, the Zoho for Startups team, and inquire about how you can join the program.
Program benefits
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Wallet Credits
Receive up to worth of Zoho Wallet credits to explore Zoho.
- 50+
Integrated Applications
Choose from our catalogue of over 50 integrated applications and purchase using the startup credits, which are valid for 360 days.
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Available Services
The credits can be used for the purchase of individual Zoho applications, suites, upgrades, add-ons, and even monthly renewals.
- 24/5
Support Professionals
Get free technical and product-related email assistance from our trained support professionals 24 hours a day, five days a week.
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Free Consultation
Connect with our experts to get help in picking the right Zoho applications to suit your business needs.
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Implementation / Training
For training and implementation support, connect with one of our certified Zoho Partners
The Wallet credits will be provided in two stages—
- Stage 1: All eligible startups can get worth of startup credits after validation.
- Stage 2: Startups interested in hosting their email with Zoho can apply for an additional worth of credits.
Note: The Zoho Workplace suite alone is subject to a credit limit worth of during the offer period. For this reason, the Stage 2 credits cannot be used to purchase of Zoho Workplace.
To be considered for the Zoho for Startups program, the business must be—
- A free user of Zoho with no active or previous history of paid subscriptions
- A new applicant to Zoho for Startups without any history of credit benefits with Zoho
- Registered with one of the startup enablers who are our collaborator
Frequently Asked Questions
- Criteria for Applying
- Points to Remember
- Key Points on the Wallet Credits
- General Questions
- Limitations
Criteria for Applying
Points to Remember
Do I get any special discounts or promotional credits on the renewal of my subscriptions after the Wallet credits expire?
Unfortunately not, but you might not need it. Please check each of our product's pricing to get a better understanding of this program's one-year value.
We have picked the Zoho apps needed for our business. What if we need training and implementation support to meet our requirements?
We do not provide free training or implementation assistance as a part of the free benefits. However, we have certified partners all around the world who can provide assistance for a fee. We recommend that you find a partner suitable for your needs and connect with them to evaluate their pricing.
If you are looking for free resources, all our applications have their own resource pages with neatly compiled help documents, webinars, and video tutorials to help you get started.
Can I apply for the credits more than once through different incubators or startup enablers?
The Zoho for Startups program is a one-time opportunity provided to startups to help them with SaaS adoption for their business. Even if you are associated with multiple startups enablers who are associated with Zoho, you cannot apply for or claim the credits more than once.
Key Points on the Wallet Credits
How can I use the Wallet credits?
The Wallet credits can be used to purchase a subscription to any Zoho application or suite, like Zoho One, Workplace (Stage 1), People Plus, etc. They can also be used to upgrade the editions of already purchased apps and for purchasing product add-ons during the validity period.
Can I use the Wallet credits for renewal?
Yes. If you had purchased a subscription under a monthly billing cycle, then you can use the credits for the monthly renewal of that subscription until the credits expire.
How do I check if the credits have been deposited into my account?
Log into your Zoho account using the primary email address used to apply for the credits, and access your Zoho Subscription page or visit store.zoho.com to view your credits.
I have a Wallet balance of . It is not sufficient for a new subscription or renewal. How can I use it before it expires?
The Wallet credits can be used until the last day of your validity period, and they can be combined with other payment methods to renew your subscription.
I have some leftover credits in my Wallet. What will happen to them at the end of one year?
After 360 days, the credits left in your Wallet will expire and your Wallet balance will be reset to 0. So we urge you to keep an eye out for any leftover credits and make use of them before they expire. If the leftover credits are not enough for a new purchase or renewal, you can combine them with a different payment method to complete the transaction.
What happens to my Wallet balance if I delete my Zoho account during the validity period?
Your Wallet balance will be reset to 0 and you will not be able to recover your credits even if you create a new account using the same email address.
General Questions
I am a solopreneur running the business using my savings and funding from family and friends. Can I apply for the program?
As of now the Zoho for Startups program is open only to the startups who are associated with our collaborators. If you are associated with a startup enabler, we request you to reach out to them to learn if they have a collaboration with us via which you can apply for the program.
I have applied for the program. How long will it take for me to be accepted and receive the credits?
It takes between five and seven business days from the date you applied for validation and processing. We appreciate your patience and will keep in touch with you if we have any queries. Do not hesitate to reach out to us if you need additional information.
The startup enabler I am associated with has a collaboration with Zoho. How do I apply for the credits?
We request that you reach out to your point of contact from the startup-enabling organization. They can give you the steps to apply for our program through the collaboration.
Limitations
I wish to change my super admin account. Can you transfer the credits to a different account?
Once the credits are enabled, we cannot transfer the credits to another account. That is why we insist on the registration form to provide the email address of the super admin account.
I have two admin accounts and wish to send a partial amount of the credits to the new admin account.
Credits, once enabled, can only be used from the account to which they were enabled, and they cannot be transferred to a different account or split between two or more accounts.
Please extend the validity of my credits as they are due to expire in three days, but I need more time to decide on how to use them.
The credits have a fixed validity of 360 days, which are set on the date when we enable the Stage 1 credits. This cannot be modified or extended.
I have accidentally purchased a Zoho Product I did not want and have cancelled the subscription. Can you refund the used credits back to my account?
The Zoho Wallet credits are offered to the startups to help them explore our SaaS tools. We do not refund or offer prorated pricing associated with the Zoho Wallet credits, so once the credits are used, they cannot be reclaimed.
We strongly advise you to plan your subscriptions well before making any purchases. If you need any help with that, reach out to us and we will connect you with our experts for the required assistance..
Is there a limit on how many credits can be used per application?
There is no upper limit on how many credits can be used per application, except for Zoho Workplace and Mail, which has worth limit. So Zoho Workplace and Zoho Mail cannot be subscribed using the Stage 2 credits worth . So we would advise you to plan your subscriptions accordingly.
Can the Wallet credits be encashed?
No, you cannot encash the Wallet credits under any circumstances.
I deleted my account by mistake. I've created it again using the same email address, but my credits are gone. Can you help me retrieve them?
The credits will be reset to 0 if an account is deleted, and there will be no way to recover them. We will not be able to enable the credits again to an account where they were already processed once.
We strongly recommend against deleting an account to which the credits have already been deposited. If there is any need from your end to delete the account, reach out to us before you do so that we can explore any alternatives