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Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

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CRM Plus

Unified platform to deliver top-notch customer experience.

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CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

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Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

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Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

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People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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What's New in Zoho Directory

2025

Jan

Export Connected Devices from Device Management

Enhancements
The Device Management tab now includes an export option, allowing administrators to export a list of connected devices within the organization.

Re-authentication Support Added for Deleting Security Policies

Enhancements
To enhance security, Zoho Directory now requires users to re-authenticate when deleting security policies. This enhancement adds more security while performing sensitive admin operations.

Provisioning Support for Third-Party Applications

Integrations
Zoho Directory now offers provisioning support for G Suite (Google Workspace), streamlining user management across platforms.

2024

Nov

Collaboration platform Vani is now supported by Zoho Directory.

Enhancements
Businesses using Vani can enhance user management and improve security through Zoho Directory.

User Sync from G Suite is now available on Directory Stores

Enhancements
Users sync between G Suite and Zoho Directory is now supported. Customers can import users, along with their custom fields, from their G Suite accounts by using Directory Stores.

IDP OneLogin integration in Zoho Directory

Enhancements
OneLogin is now supported in Zoho Directory. Users can sync their accounts, including custom fields, from OneLogin using Directory Stores.

GreytHR support added to Zoho Directory

Enhancements
GreytHR is now supported in Zoho Directory, allowing users to synchronize their data from HRMS using Directory Stores.

Oct

Device Reports added to the Reports

Enhancements

Device Reports are now available on the Reports page, offering quick insights into active devices assigned to users, currently enrolled devices, accounts with unsynced passwords, and devices running older agent versions.

Sep

Bulk import support in Directory Stores

Features

BambooHR now supports bulk user imports into Zoho Directory, enabling easy fetching of all active users based on set criteria, with options to select individual users or import all at once.

Provisioning support now available for SDPonDemand service

Enhancements

Provisioning support is now enabled for SDPonDemand, allowing automatic field mapping between Zoho Directory and ServiceDesk Plus to streamline user data synchronization across platforms.

Aug

SSO support for 12 new third-party apps

Integrations

Zoho Directory now supports SSO for the following third-party apps: 

Anodot, hCaptcha, Hive, Holm Security, Hone, Human Security, Huntress, Hyperproof, Inkling, Kumospace, Paycom, and Sprout Social.

Provisioning support for four more third-party apps

Integrations

Zoho Directory now offers provisioning support for additional third-party apps: GoToMeeting, Monday.com, RingCentral, and Slack.

Jun

SaaS Manager Plus supported in Zoho Directory

Enhancements

Now you can add users from SaaS Manager Plus to other identity providers via ZD (available only in US DC and IN DC)

May

Nine new apps added to the App Catalog

Integrations

Zscaler, ServiceNow, Mimecast, Netcore, ImageKit, Miro, ADP, and Snowflake are now available for SSO.

New third-party apps now available for provisioning

Integrations

Blogin, BrowserStack, PlanMyLeave, Reftab, Salesforce, Tableau, and Totango are now supported for provisioning.

Feb

Slack provisioning is now LIVE

Integrations

Zoho Directory admins can now provision users to the business chat app Slack.

Quick view of role-based permissions

Enhancements

Respective role-based permissions can be viewed under the roles tab.

Password reset flow updated

Enhancements

The password reset flow has been updated for better security. Admins can only reset passwords for users whose primary email has been verified in Zoho Directory.

ZD Pre-paid plans are now available

Features

Zoho Directory now offers both pre-paid annual and monthly plans. Visit our pricing page for details.

Jan

Amazon AWS provisioning is now LIVE

Integrations

Amazon AWS is now supported for provisioning.

Device Authentication Enhancements

Enhancements
  • Ability to change the local account name with added flexibility to choose a dynamic user name (Only supported for Linux devices now)
  • Enroll, assign, and deassign devices directly from the User tab in ZD
  • Redhat and Fedora distros now supported by ZD Device Authentication for Linux

CSV-as-a-source

Enhancements

Apart from supporting other identity sources, ZD now supports user sync through CSV-as-a-source feature. 

This is especially helpful for businesses who maintain user information in the CSV format.

Bulk User Provisioning

Enhancements

Admins can now import many users from third-party applications through provisioning with ease.

Import users as a group - CSV file format - ready to use

Enhancements

Add bulk users into groups with the new "Add File" option and import new users into ZD in the CSV file format. This reduces the manual efforts put into the process otherwise.

2023

Dec

Sync your users from JumpCloud and Okta into Zoho Directory.

Enhancements

Identity sources Okta and JumpCloud are now available in Zoho Directory Store. 

Admins can now sync users from these sources into Zoho Directory. (Users and groups provisioning supported for Jumpcloud, user provisioning supported for Okta)

Change Owner for Directory Store

Enhancements

When a store owner is deactivated from Zoho Directory, the sync between the store and ZD is lost. 

This feature enhancement allows the admin to change the owner and prevent loss of sync with the store.

Nov

Zoho Directory Store now supports multiple identity sources

Enhancements
In Directory Stores, admins will now be able to add multiple identity sources (aka Stores) and perform CRUD operations.

Delete Store

Enhancements

Delete Store option is now LIVE for Zoho Directory Stores.

We have added the delete store option in Zoho Directory, though which inactive and incorrect Directory Store configurations can be removed.

Default Group for Stores

Enhancements

When a new Store is added to Zoho Directory by the admin, a default read-only group is created for users synced from the new store. 

This enhancement helps create distinct user groups based on the identity source, and admins can easily assign security policies to these groups.

Zoho Directory now supports OpenID Connect (OIDC)

New Feature

Enabling Single Sign-On (SSO) for custom apps that are built using OIDC is also possible now with Zoho Directory.

With the inclusion of this feature, the two major identity protocols SAML and OpenID Connect are supported by Zoho Directory.

Sep

Automate your identity management with the new Zoho Flow+ Zoho Directory integration.

New Feature
The Zoho Flow integration helps admins configure workflows to any app that trigger on actions such as 'user created', 'user added to group', and more.