CRM
Why choose Zoho CRM for satellite broadcasting?
360-degree view of customers
Get all the information you need about your customers in one place.
Better adoption
What good is a CRM if people don't use it? Intuitive UI guarantees better user adoption.
Truly scalable
You need a solution that will future-proof your business as it grows.
Manage your products
Manage your stock, track orders, and generate invoices from within your CRM.
Go mobile
The show has to go on. Take your business with you, wherever you go.
Third-party integrations
Integrating your favorite business apps has never been easier!
Better lead management
As a satellite broadcaster, you receive leads via your website, mobile app, or as direct walk-ins to your dealers. Having a system that helps you route leads to the right rep, automatically send welcome emails, set reminders, and win deals really helps.
Omnichannel support
Customers reach out to their satellite service provider across multiple channels. Staying on top of all the available channels makes you a customer favorite.
All the context you need
With more customers seeking personalized experiences than ever, knowing everything about them makes it easier for you to deliver such experiences. Salespeople have access to all information related to a lead, making it easier to close deals.
Automation in your broadcasting business
Automation can come in handy in a multitude of situations. From sending welcome emails and creating reminders for follow-ups to notifying your subscribers about plan expirations and more, you can let Zoho CRM take care of these routine tasks for you while you focus on your customers.
Orchestrate your business processes
Business processes exist for a reason. As a satellite broadcaster, you have processes to onboard your dealers and distributors, activate connections, and create SAFs, among others. Automate these processes and ensure that every step is followed along the way.
Get real-time reports and insights
Let the numbers guide your business to success. Visualize your business performance with reports, dashboards, pivots, and charts. Smart insights yield smarter decisions.
Be there for your customers, especially post-purchase
Provide exceptional customer support by integrating your CRM with popular help desk software like Zoho Desk or Zendesk. A happy customer will be a customer for long time!
Here's how CRM software can help your business
26%
Improvement in customer retention rates
47%
Increase in purchase volume with nurtured leads
40%
Decrease in the cost of customer service
47%
Increase in customer satisfaction rates
23%
Decrease in sales and marketing costs
Third-party extensions
Zoho CRM works well with 200+ business applications. Seamlessly integrate with apps that are specific to your business and let CRM speak the same language as yours.
Disclaimer: Zoho CRM is not an out-of-the-box vertical CRM solution. It is an industry-agnostic CRM platform that can be customized to suit various industries. The capabilities and solutions showcased above are a result of such customization.