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How-to Videos

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Managing Data Subject Rights and Data Security

GDPR

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How-to Videos

  • Contents
  • Overview
  • Quiz
  •  

Managing Data Subject Rights and Data Security

GDPR comes with a slew of rights for EU residents with regard to their personal information. Each company must therefore understand and fulfil them when individuals seek to exercise those rights.

 

In this video, you will learn how to add and track the data subject requests in Zoho CRM.

 

How can data subjects rights be exercised?

Through portals

Incorrect

Sorry! This is just one option.

Through emails

Incorrect

Sorry! This is just one option.

Through phone call

Incorrect

Sorry! This is just one option.

All of the above

Correct

Well done! It can be exercised through all the above options.

Users should have Manage Compliance Settings permission to move a record to blocklist.

True

Correct

Well done! They need the Manage Compliance Settings permission to move a record to blocklist.

False

Incorrect

Sorry! They need the Manage Compliance Settings permission to move a record to blocklist.

What are the types of requests you can add or track?

Request to access data

Incorrect

Sorry! This is just one type of request.

Request to rectify data

Incorrect

Sorry! This is just one type of request.

Request to export data

Incorrect

Sorry! This is just one type of request.

Request to stop processing data

Incorrect

Sorry! This is just one type of request.

Request to delete data

Incorrect

Sorry! This is just one type of request.

All of the above

Correct

Well done! You can add or track all the above mention types of requests.

Data subjects themselves cannot rectify and update their information through the customer portals.

True

Incorrect

Sorry! Data subjects themselves can rectify and update their information through the customer portals.

False

Correct

Well done! Data subjects themselves can rectify and update their information through the customer portals.

You can track the data subject requests and more GDPR related information from the Overview Dashboard.

True

Correct

Well done! You can track the data subject requests and more GDPR related information from the Overview Dashboard.

False

Incorrect

Sorry! You can track the data subject requests and more GDPR related information from the Overview Dashboard.

You cannot restrict transfer of normal data.

True

Incorrect

Sorry! You can restrict the transfer of normal data.

False

Correct

Well done! You can restrict the transfer of normal data.

How do you stop processing the data subject's information?

You lock the data subject's information and prevent it from further processing

Correct

Well done! You lock the data subject's information and prevent it from further processing.

You send the request to your manager

Incorrect

Sorry! You lock the data subject's information and prevent it from further processing.

You hide the data subject's information

Incorrect

Sorry! You lock the data subject's information and prevent it from further processing.

Once deleted, the record's re-entry of the same data will be prevented via import, synchronization, but you can manually add a record with the same email address.

True

Correct

Well done! Once deleted, the record's re-entry of the same data will be prevented via import, synchronization.

False

Incorrect

Sorry! Once deleted, the record's re-entry of the same data will be prevented via import, synchronization.

What happens when a record is block-listed?

All the records bearing the same email address will be deleted across all the GDPR enabled modules.

Correct

Well done! Once block-listed, all the records bearing the same email address will be deleted across all the GDPR enabled modules.

The data subject's information will be moved to a private folder in CRM

Incorrect

Sorry! Once block-listed, all the records bearing the same email address will be deleted across all the GDPR enabled modules.

The block-listed records can neither be retrieved nor be viewed.

True

Correct

Well done! The block-listed records can neither be retrieved nor be viewed.

False

Incorrect

Sorry! The block-listed records can neither be retrieved nor be viewed.

When a record is block-listed, all the records associated with the block-listed record will also be deleted.

True

Incorrect

Sorry! While the block-listed record will be deleted from Zoho CRM, records associated to it will not be deleted.

False

Correct

Well done! While the block-listed record will be deleted from Zoho CRM, records associated to it will not be deleted.

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