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Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

Try now
Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
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Zoho crm

Sales and Marketing work better together

Zoho CRM helps your marketing teams efficiently run campaigns and pass on quality leads to Sales. Get the best ROI from every campaign you create using Zoho CRM's marketing automation tools.

Sign Up For Free
  • MARKETING AUTOMATION
  • Customer Segmentation
  • Lead Nurturing
  • Webforms
  • Card Scanner
  • Marketing Attribution
  • Google Ad Campaigns
  • Event Management
  • Email Campaigns
  • Survey Campaigns
  • Sub-Campaigns
  • Marketing Analysis
Customer Segmentation

Divide and conquer with targeted marketing

Every customer has different needs, so you'll need a unique approach when selling. Zoho CRM lets you segment customers based on their region, requirements, lead source, and even their level of responsiveness towards you. With segmentation, you can send campaigns that are tailor-made to fit your audience and assign sales reps with the right specializations for the job.

Learn more
Segment your leads for targeted marketing
Lead Nurturing

Everything you need to convert leads to deals

Your leads are almost never ready to buy immediately—it’s up to a sales rep to build a lead’s interest so that they can make a purchase. You have to stick with your lead at every stage of their journey and provide the right information to nurture them towards making an informed decision. Zoho CRM makes sure you stay up-to-date with every lead interaction, and automates your sales process so you can build lasting relationships.

Learn more
Webforms

Capture customer information from website promotions

Build web-to-lead forms for your landing pages using a simple drag-and-drop interface. Capture information about your visitors and push the information directly into Zoho CRM without writing a single line of code. 

Learn more
Collect leads from your website promotions
Card Scanner

Never lose a business card again

The Leads app lets you scan business cards with your smartphone and automatically import them into CRM. Before a lead even leaves your booth, you can send them an automated email thanking them for their time.

Collect lead information from business cards
Marketing Attribution

Measure the real ROI of your campaigns

As a business, you run different campaigns for your prospects at different points in their journey. When you invest a lot of time, money, and effort in these campaigns, it's important to know what works and what doesn't work with your prospects. Zoho CRM's marketing attribution helps you measure ROI and understand which campaigns are most effective in pushing prospects towards making purchasing decisions.

Learn more
Measure the effectiveness of campaigns 
Google Ad Campaigns

Measure the performance of your digital campaigns

Zoho CRM combines your Google Ad spending with your sales data so you can figure out which campaigns, ads, or keywords are helping you convert leads into customers. Spend your dollars where they count and get a better return on your investment by targeting advertisements toward your most profitable campaigns. CRM even marks which particular Google Ad or keyword brought in each lead.

Learn more
Manage Google Ads inside CRM
Event Management

Complete event-to-sale process

Zoho CRM gives you the power to manage your events and translate event results into sales. You can contact attendees with invitations and follow-ups, and perform sales activities, such as organizing a meeting, all within CRM. All your interactions are automatically saved so you can keep a clear timeline of your communications. You can also measure the success of different events against each other with analytics by comparing how many attendees turned into customers.

Learn more
Create and manage events

Start selling smarter, better and faster

Sign Up For Free PLANS AND PRICING
Mobile CRM app for SFA - Zoho CRM
Email Campaigns

Keep leads engaged from your first contact

Keep leads engaged from your first contact, with emails. Save email templates and send them out to invite prospects to visit your trade show booths. You can schedule reminder emails before the event and follow-up emails for after. Zoho CRM comes with email analytics that keep track of email open rates, clicks, and bounces to know how interested your new leads are. 

Learn more
Send email campaigns
Survey Campaigns

Send out targeted survey campaigns

We've brought your survey interface inside Zoho CRM, powered by Zoho Surveys. Create and send out objective surveys while also keeping an eye on how each of them is performing. When your prospects respond to a survey, add them as leads and associate follow-up actions that are timely, as well as effective. 

Send surveys using Zoho CRM
Sub-Campaigns

Associate multiple campaigns together

There are multiple campaigns behind a deal's closure and it's crucial to have visibility on each of them. Hierarchies in Zoho CRM help you do just that. Associate sub-campaigns to your main campaigns and see how each is performing. Send out a survey campaign to your trade show leads and schedule a webinar invite only to people who filled it out. Follow up contextually and track the campaign journey of your deals.

Create and associate sub-campaigns
Marketing Analysis

Improve the ROI from your campaigns

Whether you’re exhibiting at a trade show or hosting a customer conference, you’ll want a platform to plan ahead and keep your team organized. Set budgets, assign ownership of tasks, and measure the success of your campaigns—all from Zoho CRM. 

Measure the effectiveness of campaigns

Integrate with your favourite products

View all Integrations
Carlos Perez

We've molded the CRM and made it not only our sales and marketing CRM, but also our operational CRM. Zoho has become our central data repository and source of truth of our data.

Carlos PerezCFO, Southern Cross Protection

Looking for an all-in-one
CRM solution?

Unify your sales, marketing, and service teams and analyze business performance across functions.

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MARKETING AUTOMATION
  • Customer Segmentation
  • Lead nurturing
  • Webforms
  • Card Scanner
  • Marketing Attribution
  • Google Ad Campaigns
  • Event Management
  • Email Campaigns
  • Survey Campaigns
  • Sub-Campaigns
  • Marketing analysis