Recognized
by critics and customers alike

Over 15+ years since our journey began, we've been fortunate to have Zoho CRM recognized by critics and customers alike as we've helped over 250,000 businesses build lasting relationships with their customers. Here's some of our latest highlights!

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Recognized as industry leaders
by Destination CRM

The Best Small and
Midmarket CRM SuiteThe Best Enterprise
CRM SuiteThe Best Sales Force
Automation
Kate Leggett,VP and Principal Analyst
at Forrester Research

The company has a mature, product-led growth motion, with freemium editions for its smaller customers and a more traditional sales motion for larger ones.

Recognized by Industry Experts

  • Gartner
  • Forrester
  • Nucleus Research
  • IDC
  • Info-Tech Research Group
2023 - Magic QuadrantSales Force
AutomationVisionaries
2023 - Magic QuadrantCRM Customer
Engagement Niche Player
2023 - Magic QuadrantB2B Marketing
Automation PlatformVisionaries
2023 - Magic QuadrantB2B Marketing
Automation PlatformVisionaries
2023 - Voice of the CustomerSales Force
Automation PlatformsAspiring
2023 - ReportEmerging Tech
Impact RadarEnterprise Software
2023 - Magic QuadrantSales Force
AutomationVisionaries
2023 - WaveSales Force
Automation Contenders
2023 - WaveCustomer Service
Solution Contenders
2023 - WaveSaaS Marketplace,
Q4 2023Challenger
2023 - WaveFinancial Services CRM, Q3 2023Challenger
2023 - Tech TideB2B Sales
Technologies Q1 2023
2023 - LandscapeCustomer Service
Solution
2023 - WaveCRM Suites
2023 - WaveCRM Core Solutions
2022 - Now TechEnterprise Marketing
Software Suites
2024 - ReportAnatomy of a decision - Zoho CRM vs Salesforce
2024 - Value MatrixSales Force Automation TechnologyLeader
2023 - Value MatrixCRM TechnologyLeader
2023- Value MatrixMarketing Automation Technology Expert
2023 - ReportOmni-Channel Marketing Platforms for Midmarket B2C OrganizationsLeader
2023 - MarketscapeOmnichannel Marketing PlatformsLeader
2023 - Conversational ServiceThe Next Level of AI-Driven Customer SupportVisionaries
2023 - ReportCRM Enterprise Emotional Footprint AwardChampions
2023 - ReportCRM Emotional Footprint Lead Management AwardChampions

Loved by Customers

2024 Customers' choice
B2B Marketing Automation Platforms

2023
Customers' choice Sales Force Automation

2020
Customers' choice Sales Force Automation

2019
Customers' choice Sales Force Automation

Sales ForecastingMarketing Automation
Shortlist CRM Sales Enablement

2024 Leader

2024 Leader in Enterprise Grid Report

2024 Easiest setup Enterprise

2023 Leader in Enterprise Grid Report

2024 Highest adoption Enterprise

2024 Leader in Mid-Market Grid Report

2024 Most implementable in Mid Market

2024 Best Sales Product

2023 Leader

2023 Leader in Mid-Market Grid Report

2023 Best Sales Product

Praised across publications

Forbes
Best CRM Software
2024

Forbes
Best Marketing CRM
Software 2024

Best CRM Platform
2024

Software Reviews Emotional Footprint for CRM software
2024 - Champion

Best CRM Software 2024 - Best Overall Toolkit

Best sales pipeline software of 2024 - Best for multi-channel lead management

Experience the power of
Zoho CRM today

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