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Related Records Data

A record usually contains additional information such as notes, attachments, products, deals, contacts, etc. Using related lists API, you can retrieve all the related list information.

Get Related Records

Purpose

To get the related list records.

Request Details

Request URL

{api-domain}/crm/{version}/{module_api_name}/{record_id}/{related_list_api_name}

Supported relations

All modules and their relations are supported. You can use the endpoint in the href attribute in the response of the Related List Meta data API  to fetch the records from the related lists of a module.

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52
If-Modified-Since: Use this header to get the list of recently modified records. Example: 2019-07-25T15:26:49+05:30

Scope

scope=ZohoCRM.modules.ALL
(or)
scope=ZohoCRM.modules.{module_name}.{operation_type}

Possible module names

leads, accounts, contacts, deals, campaigns, tasks, cases, events, calls, solutions, products, vendors, pricebooks, quotes, salesorders, purchaseorders, invoices, custom, appointments, appointments_rescheduled_history, services and activities

Possible operation types

ALL - Full access to related records
READ - Read related records

Parameters

  • fieldsstring, mandatory

    Specify the API name of the field whose details you want to receive in the response.

  • pageinteger, optional

    To get the list of records from the respective pages. Default value for page is 1.
    Possible values: Positive Integer values only.

  • per_pageinteger, optional

    To get the list of records available per page. The default and the maximum possible value is 200.
    Possible values: Positive Integer values only.

  • page_tokenstring, mandatory to fetch more than 2000 records by pagination

    You can use the "page" param to fetch up to 2000 records without "page_token". To fetch more than 2000 records, you must include the "page_token" param in the request. This param takes the value from the key "next_page_token" in the response of the first Get Related Records call. Note that this token value is user-specific. If you use another user's token, the system throws an error.
    Note that you cannot use this param with the "page" param.

  • idsstring, optional

    To retrieve specific records based on their unique ID.
    Possible values: Valid unique IDs of records. Example: 4150868000001944196

  • sort_orderstring

    To sort the available list of records in either ascending or descending order.
    Possible values: asc - ascending order, desc - descending order. The default value is 'desc'.

  • sort_bystring

    To sort the records based on the fields id, Created_Time, and Modified_Time. The default value is 'id'. Note that you cannot use this param with the "cvid" param.

  • convertedstring

    To get the list of converted records. Default value is false.
    Possible values: true - get only converted records, false - get only non-converted records, both - get all records.

Note

  • The page and per_page parameter is used to fetch records according to their position in the CRM. Let's assume that the user has to fetch 400 records. The maximum number of records that one can get for an API call is 200. So, for records above the 200th position, they cannot be fetched. By using the page (1 and 2) and per_page (200) parameter, the user can fetch all 400 records using 2 API calls.
  • If the requested related list is not present or hidden in a layout, the system will return an INVALID_DATA response.

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v6/Leads/4876876000000376008/Notes?fields=Owner,Parent_Id"
-X GET
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
Copiedresponse = invokeurl
[
	url: "https://www.zohoapis.com/crm/v6/Leads/4876876000000376008/Notes?fields=Owner,Parent_Id"
	type: GET
	connection:"crm_oauth_connection"
];
info response;

Response JSON keys

  • OwnerJSON object

    Represents the name, ID, and email of the record owner.

  • Modified_Timestring

    Represents the date and time at which related record was last modified.

  • Created_Timestring

    Represents the date and time at which related record was created.

  • $editableboolean

    Represents if the user can edit the current related record.
    true: The user can edit the current related record.
    false: The user cannot edit the current related record.

  • Modified_ByJSON object

    Represents the name, ID, and email of the user who last modified the related record.

  • idstring

    Represents the unique ID of the related record.

  • Created_ByJSON object

    Represents the name, ID, and email of the user who created the related record.

Note

  • The keys listed above are common for all the related records. Along with the above keys, related record-specific keys will also be retrieved in the response.
  • The value for the fields with sensitive health data will be retrieved only when Restrict Data access through API option in the compliance settings is disabled. If the option is enabled, the value for the HIPAA compliance field will be null. Refer to HIPAA compliance for more details

Sample Response

Copied{
    "data": [
        {
            "Owner": {
                "name": "Patricia Boyle",
                "id": "4876876000000327001",
                "email": "patricia.boyle@zohocorp.com"
            },
            "Parent_Id": {
                "name": "Brian Dylan",
                "id": "4876876000000376008"
            },
            "id": "4876876000001017003"
        }
    ],
    "info": {
        "per_page": 200,
        "next_page_token": null,
        "count": 1,
        "page": 1,
        "previous_page_token": null,
        "page_token_expiry": null,
        "more_records": false
    }
}

Response JSON for Activities_Chronological_View related list

Activities_Chronological_View related list gives you the details of the open activities(calls, tasks, meetings) of the record in the chronological order. The $module key represents the API name of the module that the related record belongs to. Besides this key, the fields that you queried for will also be available in the response.

Sample Request to get Open Activities in Chronological Order

Copiedcurl "https://www.zohoapis.com/crm/v6/Leads/Leads/554023000003136003/Activities_Chronological_View?fields=Call_Start_Time"
-X GET
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"

Sample Response

Copied{
    "data": [
        {
            "Call_Start_Time": "2023-06-25T20:00:00-11:00",
            "id": "554023000003136019",
            "$module": "Calls"
        }
    ],
    "info": {
        "per_page": 200,
        "next_page_token": null,
        "count": 1,
        "page": 1,
        "previous_page_token": null,
        "more_records": false
    }
}

Response JSON for Activities_Chronological_View_History related list

Activities_Chronological_View_History related list gives you the details of the closed activities(calls, tasks, meetings) of the record in the chronological order. The $module key represents the API name of the module that the related record belongs to. Besides this key, the fields that you queried for will also be available in the response.

Possible Errors

  • INVALID_MODULEHTTP 400

    The module name given seems to be invalid
    Resolution: You have specified an invalid module name or there is no tab permission, or the module could have been removed from the available modules. Specify a valid module API name.

  • NOT_SUPPORTED HTTP 400

    The given module is not supported in API
    Resolution: The modules such as Documents and Projects are not supported in the current API. (This error will not be shown, once these modules are been supported). Specify a valid module API name.

  • INVALID_URL_PATTERNHTTP 404

    Please check if the URL trying to access is a correct one
    Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to request URL section above.

  • OAUTH_SCOPE_MISMATCHHTTP 401

    Unauthorized
    Resolution: Client does not have ZohoCRM.modules.{module_name}.READ scope. Create a new client with valid scope. Refer to scope section above.

  • NO_PERMISSIONHTTP 403

    Permission denied to read related records
    Resolution: The user does not have permission to read related records data. Contact your system administrator.

  • INTERNAL_ERRORHTTP 500

    Internal Server Error
    Resolution: Unexpected and unhandled exception in Server. Contact support team.

  • INVALID_REQUEST_METHODHTTP 400

    The http request method type is not a valid one
    Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above.

  • AUTHORIZATION_FAILEDHTTP 400

    User does not have sufficient privilege to read related records data
    Resolution: The user does not have the permission to read related records data. Contact your system administrator.

  • REQUIRED_PARAM_MISSINGHTTP 400

    One of the expected parameter is missing
    Resolution: Specify the mandatory parameters. Refer to the Parameters section above for more details.

Sample Request to get Closed Activities in Chronological Order

Copiedcurl "https://www.zohoapis.com/crm/v6/Leads/554023000003136003/Activities_Chronological_View_History?fields=Status,Call_Start_Time,Owner,Status,Subject"
-X GET
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"

Sample Response

Copied{
    "data": [
        {
            "Status": "Completed",
            "id": "554023000003140004",
            "$module": "Tasks",
            "Subject": "Folow up"
        }
    ],
    "info": {
        "per_page": 200,
        "next_page_token": null,
        "count": 1,
        "page": 1,
        "previous_page_token": null,
        "more_records": false
    }
}