Download a Photo
Purpose
To download a photo associated with a module.
Request Details
Request URL
{api-domain}/crm/{version}/{module_api_name}/{record_id}/photo
Supported modules
Leads, Contacts, Accounts, Products, Vendors, and custom modules
Header
Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52
Scope
scope=ZohoCRM.modules.ALL
(or)
scope=ZohoCRM.modules.{module_name}.{operation_type}
Possible module names
leads, contacts, accounts, products, vendors and custom modules
Possible operation types
ALL - Full access to images
READ - Get photo data
Possible Errors
- INVALID_MODULEHTTP 400
The module name given seems to be invalid
Resolution: You have specified an invalid module name. Specify a valid module API name. Refer to the possible module names section above. - INVALID_MODULEHTTP 400
The given module is not supported in API
Resolution: The modules such as Documents and Projects are not supported in the current API. (This error will not be shown, once these modules are been supported). Specify a valid module API name. Refer to the possible module names section above. - INVALID_URL_PATTERNHTTP 404
Please check if the URL trying to access is a correct one
Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to request URL section above. - OAUTH_SCOPE_MISMATCHHTTP 401
Unauthorized
Resolution: Client does not have ZohoCRM.modules.{module_name}.READ scope. Create a new client with valid scope. Refer to scope section above. - NO_PERMISSIONHTTP 403
Permission denied to download images
Resolution: The user does not have permission to download images. Contact your system administrator. - INTERNAL_ERRORHTTP 500
Internal Server Error
Resolution: Unexpected and unhandled exception in Server. Contact support team. - INVALID_REQUEST_METHODHTTP 400
The http request method type is not a valid one
Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above. - AUTHORIZATION_FAILEDHTTP 400
User does not have sufficient privilege to download images
Resolution: The user does not have the permission to download images. Contact your system administrator. - RECORD_LOCKEDHTTP 400
cannot get the record image that is not approved yet
Resolution: Please wait until the Zia image or the merge duplicates process is complete and try again. - NOT_APPROVEDHTTP 400
cannot get the record image that is not approved yet
Resolution:- Case 1: If the record is in the rejected state due to Zia image validation, either upload a new image (or) delete the failed image and, resubmit the record to Zia image validation.
- Case 2: If the record is in Zia record approval, the system will not allow you to update the images of the record until the reviewer approves or rejects the record.
Sample Request
Copiedcurl "https://www.zohoapis.com/crm/v6/Leads/3000000038009/photo"
-X GET
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
Copiedresponse = invokeurl
[
url: "https://www.zohoapis.com/crm/v6/Leads/3000000038009/photo"
type: GET
connection:"crm_oauth_connection"
];
info response;
The required photo from the Leads record with id 3000000038009 will be downloaded.