Delete User from the Portal

Purpose

To delete a user from a portal.

Endpoints

Request Details

Request URL

{api-domain}/crm/{version}/settings/portals/{portal_name}/user_type/{user_type_id}/users

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

Scope

scope=ZohoCRM.settings.clientportal.ALL
(or)
Scope=ZohoCRM.settings.clientportal.DELETE

Parameter

  • personality_idsmandatory

    Comma-separated IDs of the users you want to delete from the portal. Note that you can specify up to 499 IDs in the request, after which the system schedules a job to delete the users.

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v6/settings/portals/ZohoTest17/user_type/1947281000000470169/users?personality_ids=1306462000000659009"
-X DELETE
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"

Possible Errors

  • INVALID_DATAHTTP 400

    The user is already deleted, the user does not belong to that user type, or the user does not belong to that portal.

  • NO_PERMISSIONHTTP 403

    The "Client Portal User" permission is disabled.
    Resolution: Contact your administrator and set up the "Client Portal User" to transfer the users.

Sample Response

Copied{
    "users": [
        {
            "code": "SUCCESS",
            "details": {
                "personality_id": "1306462000000659009"
            },
            "message": "Portal user deleted successfully.",
            "status": "success"
        }
    ]
}