Update Specific Information of a Notification

Purpose

To update only specific details of a specific notification enabled by the user. All the provided details would be persisted and rest of the details will not be removed.

Endpoints

PATCH /actions/watch

Request Details

Request URL

{api-domain}/crm/{version}/actions/watch

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

Scope

scope=ZohoCRM.notifications.{operation_type}

Possible operation types

ALL - Full access to the record
WRITE - Edit records in the module
UPDATE - Update records in the module

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v4/actions/watch"
-X PATCH
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
-d "@inputData.json"

In the request, "@inputData.json" contains the sample input data.

Input JSON Keys

tokenString, optional
To ensure that the notification is sent from Zoho CRM, by sending back the given value in notification URL body. By using this value, user can validate the notifications. Maximum length of characters is 50.
Possible values: Example: TOKEN_FOR_VERIFICATION_OF_1000000068001
notify_urlString, optional
URL to be notified (POST request). Whenever any action gets triggered, the notification will be sent through this notify url.
Possible values: String values. Example: https://www.zoho.com/callback?authorization=Zoho-oauthtoken 1000.23dnsbbbh455jnn&key1=val1&key2=val2
channel_idlong, mandatory
The given value is sent back in notification URL body to make sure that the notification is for a particular channel.
Possible values: Channel ID. Example: 1000000068001
return_affected_field_valuesboolean, optional
It returns the affected fields with their values and corresponding record IDs if return_affected_field_values in the input is true. If false, the return_affected_field_values key will not be shown in the response.
channel_expiryString (ISO Date time), optional
To set the expiry time for instant notifications. Maximum of only one day from the time they were enabled. If it is not specified or set for more than a day, the default expiry time is for one hour.
Possible values: ISO Date time. Example: 2018-02-02T10:30:00+05:30
eventsJSONArray["{module_api_name}.{operation}", "{module_api_name}.{operation}"], optional
To subscribe based on particular operations on selected modules.
Possible values: JSON Array of the provided format. Example: ["Leads.create","Sales_Orders.edit","Contacts.delete","users.delete"]. Possible operation types - create, delete, edit, all
notify_on_related_actionboolean, optional
To enable or disable notification when there is any action on any associated records. The default value is TRUE.

Sample Input

Copied{
    "watch": [
       {
            "channel_id": "1000000068001",
            "events": [
                "Solutions.create",
                "Price_Books.delete"
            ],
            "channel_expiry": "2018-02-02T11:30:00+05:30"
        },
       {
            "channel_id": "1000000068002",
            "events": [
                "Leads.edit"
            ],
            "channel_expiry": "2018-02-02T11:30:00+05:30",
            "notify_url": "https://www.zoho.com/callback?authorization=Zoho-oauthtoken 1000.23dnsbbbh455jnn&key1=val1&key2=val2"
        }
    ]
}

Possible Errors

INVALID_DATA HTTP 400
The user do not have permission to subscribe to the module.
Resolution: Contact your system administrator

Sample Response

Copied{
    "watch": [
       {
            "code": "SUCCESS",
            "details": {
                "events": [
                   {
                        "channel_expiry": "2018-02-02T11:30:00+05:30",
                        "resource_uri": "https://www.zohoapis.com/crm/v4/Solutions",
                        "resource_id": "1000000000091",
                        "resource_name": "Solutions",
                        "channel_id": "1000000068001"
                    },
                   {
                        "channel_expiry": "2018-02-02T11:30:00+05:30",
                        "resource_uri": "https://www.zohoapis.com/crm/v4/Price_Books",
                        "resource_id": "1000000000097",
                        "resource_name": "Price_Books",
                        "channel_id": "1000000068001"
                    }
                ]
            },
            "message": "Successfully updated the subscribe details",
            "status": "success"
        },
       {
            "code": "SUCCESS",
            "details": {
                "events": [
                   {
                        "channel_expiry": "2018-02-02T11:30:00+05:30",
                        "resource_uri": "https://www.zohoapis.com/crm/v4/Deals",
                        "resource_id": "1000000000047",
                        "resource_name": "Deals",
                        "channel_id": "1000000068002"
                    }
                ]
            },
            "message": "Successfully updated the subscribe details",
            "status": "success"
        }
    ]
}

Response JSON Keys

serverinteger
Represents the server time when the notification was sent to the notify URL.
affected_valuesJSON array
It returns the affected fields with their values and corresponding record IDs if return_affected_field_values in the input is true and the value is false, return_affected_field_values JSON array will not be shown in the response.
query_paramsJSON object
Represents the parameters if any were specified in the notification request.
resource_uriJSON object
Represents the URI of the module you have specified to receive notifications when certain actions are performed in the module.
idsJSON array
Represents the unique IDs of the affected records.
affected_fieldsJSON array
Returns the modified fields (affected fields) in a specific record. Note the subforms, participants, and product_details fields will be ignored in the response.
operationstring
Represents the operation performed on the module.
modulestring
Represents the module you have subscribed from which you want to be notified of any changes.
channel_idlong
Represents the subscribed channel ID.
tokenstring
Represents the value received in the callback to ensure that the notification is from Zoho CRM.

Sample response received via notify URL for a record update in a module

Copied{
    "server_time": 1718115953625,
    "affected_values": [
        {
            "record_id": "5725767000003000010",
            "values": {
                "Mobile": "123456789"
            }
        }
    ],
    "query_params": {},
    "module": "Leads",
    "resource_uri": "https://www.zohoapis.com/crm/v2/Leads",
    "ids": [
        "5725767000003000010"
    ],
    "affected_fields": [
        {
            "5725767000003000010": [
                "Mobile"
            ]
        }
    ],
    "operation": "update",
    "channel_id": "1000000068002",
    "token": "TOKEN_FOR_VERIFICATION_OF_1000000068001"
}