Get Business Hours

Purpose

To get the details of the business hours of your org.

Endpoints

Request Details

Request URL

{api-domain}/crm/{version}/settings/business_hours

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52
X-CRM-ORG:{your_org_id}

Scope

scope=ZohoCRM.settings.business_hours.ALL
(or)
scope=ZohoCRM.settings.business_hours.READ

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v4/settings/business_hours"
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
-H "X-CRM-ORG:{your_org_id}"
-X GET

Possible Errors

  • NO_CONTENTHTTP 204

    There are no business hours configured for your org.

  • INVALID_URL_PATTERNHTTP 404

    Please check if the URL trying to access is a correct one
    Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to the request URL section above.

  • OAUTH_SCOPE_MISMATCHHTTP 401

    You do not have the right scope to access this API.
    Resolution: Create new token with ZohoCRM.settings.business_hours.ALL or ZohoCRM.settings.business_hours.GET scopes.

  • INTERNAL_SERVER_ERRORHTTP 500

    Unhandled and unexpected exception in server.
    Resolution: Contact support@zohocrm.com for assistance.

Sample Response

Copied{
    "business_hours": {
        "business_days": [
            "Monday",
            "Tuesday",
            "Wednesday",
            "Thursday"
        ],
        "custom_timing": [
            {
                "days": "Monday",
                "business_timing": [
                    "10:00",
                    "17:00"
                ]
            },
            {
                "days": "Thursday",
                "business_timing": [
                    "09:00",
                    "18:30"
                ]
            },
            {
                "days": "Wednesday",
                "business_timing": [
                    "11:00",
                    "17:00"
                ]
            },
            {
                "days": "Tuesday",
                "business_timing": [
                    "10:30",
                    "17:00"
                ]
            }
        ],
        "daily_timing": null,
        "week_starts_on": "Monday",
        "same_as_everyday": false,
        "id": "3652397000001438001",
        "type": "custom"
    }
}