- All-in-One: CRM Plus
- A-la-Carte: Build your bundle
Bring sales, marketing, and service
together on one unified platform
- Eight apps, all features included
- Users can access any app they need
- Fully integrated
- Sales
- Customer service
- Email marketing
- Business intelligence and analytics
- Social media marketing
- Customer survey management
- Website visitor tracking
- Project management
Build your CRM plan, your way
- Select apps and their editions
- License users per app
- Fully integrated
- Upgrade/downgrade as needed
Sales
Zoho CRM
Compare plansStandard
₹ 720/user/month billed annuallyProfessional
₹1,200 /user/month billed annuallyENTERPRISE
₹2,100 /user/month billed annuallyULTIMATE
₹6,000/user/month billed annuallyService
Zoho Desk
Compare plansStandard
₹1,200/agent/monthProfessional
₹2,100 /agent/monthENTERPRISE
₹6,000 /agent/monthMarketing
Zoho Campaigns
Compare plansSTANDARD
Starts at ₹ 720/month billed annually(For 500 contacts)PROFESSIONAL
Starts at ₹1,200 /month billed annually(For 500 contacts)Pay-as-you-go
Starts at ₹2,100 (For 250 email credits)Contact our sales team to get a detailed quote for your custom bundle.
Request a QuoteJoin 250,000+
other businesses
The launch of Zoho CRM drove digital transformation and growth at TAFE. A complete re-engineering of processes was done. A CRM deployment of this magnitude would normally require 18 to 24 months but the TAFE and Zoho teams completed it within six months.
Shobhana Ravi
Chief IT, Innovation and Learning Officer, TAFEWe now have a global Sales team from North and South America, UK, Australia, Europe and Asia who are using the Zoho CRM system. Our Direct Sales have recorded double-digit growth over the last two years.
Hanh Nguyen
Digital Marketing Manager, Aqua ExpeditionsAnybody can use Zoho. The interface is straightforward, and the initial trial setup took very little effort. Zoho had all of the functionality that we could ever need, at a fraction of the cost of Salesforce. It felt much more intuitive, and I was sure we would be very happy moving forward with Zoho.
Ignacio Galarraga
CEO, The Netmen CorpZoho CRM's artificial intelligence, Zia, is extremely impressive. As a CRM manager, I can plug myself in directly to the sales team and make sure they never slip out of deals, with the help of working tips provided by Zia.
Divya Sundaraju
Asst. Manager, FundsIndiaZoho Desk has helped us track and analyze KPIs for our service regularly. On a daily basis, we look at various metrics such as incoming request traffic and our response volume, average response time, and agent performance.
Daniel Idikayi
Systems Manager, NHSFrequently Asked Questions
Yes, we would be happy to demonstrate Zoho CRM through a web-conference at your convenience. The demo is a one hour session. To schedule your personal session, please contact sales@zohocorp.com.
We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payment via bank transfer or check transfer for yearly subscriptions. For more details, please contact sales@zohocorp.com.
You are not bound by any contracts or commitments. Zoho CRM is a pay-as-you-go service (monthly or yearly), so you can make changes to your plan whenever you need to.
We’re fervent about keeping your data safe and secure. Our facilities feature stringent 24/7/365 security with video monitoring, biometric access, and advanced fire, flood, and theft monitoring systems. Our network security system employs the latest encryption and intrusion detection and prevention technologies. Learn more about Zoho CRM's data protection measures.
Of course you can! Log in to Zoho CRM, click the Upgrade link on the Home page, and follow the steps on the Subscription page to switch to a new plan.
Our support team is available 24/5, Monday through Friday to assist you. Visit our Support Center to contact us.
Sales : Zoho CRM
Everything in Free +
- Scoring RulesAssign positive or negative points to prioritize prospects and customers
- Email InsightsMonitor email status and performance periodically
- Workflow ConversionAutomate record conversion using Workflow rules.
- Tags and GroupsOrganize, filter records with appropriate tags to easily collaborate and share with teammates
- Web FormsCapture website user and visitor information
- Custom, Unique FieldsInput details in different formats such as text or numbers
- Custom Reports and DashboardsRepresent and summarize CRM data based upon your business requirements
- Canvas (1 view/org)
Everything in Standard +
- SalesSignals - Real-time NotificationsGet real-time analytics and notifications of sales cycle activity
- Blueprint - Process ManagementManage every stage of your offline and online business process
- Email Integration - IMAPSynchronize emails among multiple devices
- Web-to-Case FormsConvert support tickets to cases and extract the required information
- Inventory ManagementManage sales and shipment channels within your CRM
- Validation RulesEnsure your data is error-free by setting limits within fields and layouts
- Google Ads IntegrationImport your Google Ads marketing investments into Zoho CRM
- Canvas (3 views/org)
Everything in Professional +
- Zia Voice
- Conversational AIOn-demand sales analytics and CRM data via chat or call - SalesInbox - Pipeline View for EmailsPrioritize revenue-generating emails and re-organize your inbox
- Multi-user PortalsCustomize access to relevant data for customers, vendors and partners
- Custom Modules and ButtonsCategorize various aspects of your business to execute desired actions
- Mobile SDK and App DistributionBuild mobile apps for your customers and employees effortlessly
- Territory ManagementGroup customer accounts based on a defined set of criteria
- Canvas (5 views/module)
Everything in Enterprise +
- Automation suggestionsGet advanced automation suggestions from Zia, your intelligent sales assistant
- Data enrichmentEnsure your CRM records are up-to-date and accurate with AI-powered data enrichment
- Enhanced storage
- Email sentimentPrioritize the emails that need your attention through intelligent sentiment analysis
- Canvas (25 views/module)
Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.
Service : Zoho Desk
Features from FREE +
- Social & Community Channels
- Product Based Ticket Management
- Help Center Themes Gallery
- Public Knowledge Base
- SLAs & Escalations
- Workflow, Assignment & Supervise Rules
- Customer Happiness Ratings
- Reports & Dashboards
- Work Modes for Tickets
- Marketplace Extensions & Integrations
- ASAP - Embeddable Self Service
- 24x5 Phone Support
- Add-On ( /Light Agent)
Features from STANDARD +
- Multi-department Ticketing
- Team Management
- Telephony
- Automatic Time Tracking
- Blueprint - Basic Process Management
- Round Robin Ticket Assignment
- Agent Collision
- Tasks, Events & Call Activities
- Ticket Templates
- Private Marketplace Extensions
- SLA Dashboards
- Ticket Sharing
- Mobile SDK
- 24x5 Chat Support
- Add-On ( /Light Agent)
Features from Professional +
- Live Chat
- Zia - Artificial Intelligence
- Help Center Customization
- Multi-brand Help Center
- Advanced Process Management
- Custom Functions
- Multi-level IVR
- Global Reports & Dashboards
- Scheduled Reports
- Contract Management
- Validation Rules
- Layout Rules
- Field Watching
- Multiple Business Hours & Holidays
- Role-based Data Sharing
- 50 Light Agents
- Add-On ( /Light Agent)
Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.
Marketing : Zoho Campaigns
- Unlimited emails
- Advanced email templates
- Advanced segmentation
- Advanced email schedule
- Dynamic content
- A/B Testing
Everything under Standard +
- Campaign managerial approval
- Drag-and-drop workflow automation
- Autoresponders
Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.