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CRM

Comprehensive CRM platform for customer-facing teams.

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Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
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IoT

Low-code IoT platform and solutions for connected businesses.

IoT

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CRM Plus

Unified platform to deliver top-notch customer experience.

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CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

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Finance Plus

All-in-one suite to manage your operations and finances.

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Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

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People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
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  • All-in-One: CRM Plus
  • A-la-Carte: Build your bundle

Bring sales, marketing, and service
together on one unified platform

  • Eight apps, all features included
  • Users can access any app they need
  • Fully integrated

$57

/user/month billed annually START YOUR FREE TRIALTry now

$69/user/month billed monthly

  • Sales
  • Customer service
  • Email marketing
  • Business intelligence and analytics
  • Social media marketing
  • Customer survey management
  • Website visitor tracking
  • Project management
Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.

Build your CRM plan, your way

  • Select apps and their editions
  • License users per app
  • Fully integrated
  • Upgrade/downgrade as needed
 MonthlyYearly

Sales

Zoho CRM

Compare plans

Standard

720/user/month billed monthly

Professional

1,200 /user/month billed monthly
MOST POPULAR

ENTERPRISE

2,100 /user/month billed monthly

ULTIMATE

6,000/user/month billed monthly

Service

Zoho Desk

Compare plans

Standard

1,200/agent/month billed monthly
MOST POPULAR

Professional

2,100 /agent/month billed monthly

ENTERPRISE

6,000 /agent/month billed monthly

Marketing

Zoho Campaigns

Compare plans

STANDARD

Starts at 720/month billed monthly(For 500 contacts)
MOST POPULAR

PROFESSIONAL

Starts at 1,200 /month billed monthly(For 500 contacts)

Pay-as-you-go

Starts at 2,100 (For 250 email credits)

Contact our sales team to get a detailed quote for your custom bundle.

Request a Quote

Join 250,000+
other businesses

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The launch of Zoho CRM drove digital transformation and growth at TAFE. A complete re-engineering of processes was done. A CRM deployment of this magnitude would normally require 18 to 24 months but the TAFE and Zoho teams completed it within six months.

Shobhana Ravi

Chief IT, Innovation and Learning Officer, TAFE

We now have a global Sales team from North and South America, UK, Australia, Europe and Asia who are using the Zoho CRM system. Our Direct Sales have recorded double-digit growth over the last two years.

Hanh Nguyen

Digital Marketing Manager, Aqua Expeditions

Anybody can use Zoho. The interface is straightforward, and the initial trial setup took very little effort. Zoho had all of the functionality that we could ever need, at a fraction of the cost of Salesforce. It felt much more intuitive, and I was sure we would be very happy moving forward with Zoho.

Ignacio Galarraga

CEO, The Netmen Corp

Zoho CRM's artificial intelligence, Zia, is extremely impressive. As a CRM manager, I can plug myself in directly to the sales team and make sure they never slip out of deals, with the help of working tips provided by Zia.

Divya Sundaraju

Asst. Manager, FundsIndia

Zoho Desk has helped us track and analyze KPIs for our service regularly. On a daily basis, we look at various metrics such as incoming request traffic and our response volume, average response time, and agent performance.

Daniel Idikayi

Systems Manager, NHS

Frequently Asked Questions

Expand AllCollapse All
Can I get a demo of Zoho CRM?

Yes, we would be happy to demonstrate Zoho CRM through a web-conference at your convenience. The demo is a one hour session. To schedule your personal session, please contact sales@zohocorp.com.

What types of payment do you accept?+

We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payment via bank transfer or check transfer for yearly subscriptions. For more details, please contact sales@zohocorp.com.

How long are your contracts?+

You are not bound by any contracts or commitments. Zoho CRM is a pay-as-you-go service (monthly or yearly), so you can make changes to your plan whenever you need to.

Is my data safe?+

We’re fervent about keeping your data safe and secure. Our facilities feature stringent 24/7/365 security with video monitoring, biometric access, and advanced fire, flood, and theft monitoring systems. Our network security system employs the latest encryption and intrusion detection and prevention technologies. Learn more about Zoho CRM's data protection measures.

Can I switch plans?+

Of course you can! Log in to Zoho CRM, click the Upgrade link on the Home page, and follow the steps on the Subscription page to switch to a new plan.

Have more questions?+

Our support team is available 24/5, Monday through Friday to assist you. Visit our Support Center to contact us.

x
 MonthlyYearly
Standard 720/user/month billed monthly

Everything in Free +

  • Scoring Rules
    Assign positive or negative points to prioritize prospects and customers
  • Email Insights
    Monitor email status and performance periodically
  • Workflow Conversion
    Automate record conversion using Workflow rules.
  • Tags and Groups
    Organize, filter records with appropriate tags to easily collaborate and share with teammates
  • Web Forms
    Capture website user and visitor information
  • Custom, Unique Fields
    Input details in different formats such as text or numbers
  • Custom Reports and Dashboards
    Represent and summarize CRM data based upon your business requirements
  • Canvas (1 view/org)
Professional1,200/user/month billed monthly

Everything in Standard +

  • SalesSignals - Real-time Notifications
    Get real-time analytics and notifications of sales cycle activity
  • Blueprint - Process Management
    Manage every stage of your offline and online business process
  • Email Integration - IMAP
    Synchronize emails among multiple devices
  • Web-to-Case Forms
    Convert support tickets to cases and extract the required information
  • Inventory Management
    Manage sales and shipment channels within your CRM
  • Validation Rules
    Ensure your data is error-free by setting limits within fields and layouts
  • Google Ads Integration
    Import your Google Ads marketing investments into Zoho CRM
  • Canvas (3 views/org)
Enterprise2,100/user/month billed monthly

Everything in Professional +

  • Zia Voice
    - Conversational AI
    On-demand sales analytics and CRM data via chat or call
  • SalesInbox - Pipeline View for Emails
    Prioritize revenue-generating emails and re-organize your inbox
  • Multi-user Portals
    Customize access to relevant data for customers, vendors and partners
  • Custom Modules and Buttons
    Categorize various aspects of your business to execute desired actions
  • Mobile SDK and App Distribution
    Build mobile apps for your customers and employees effortlessly
  • Territory Management
    Group customer accounts based on a defined set of criteria
  • Canvas (5 views/module)
MOST POPULAR
ULTIMATE6,000/user/month billed monthly

Everything in Enterprise +

  • Automation suggestions
    Get advanced automation suggestions from Zia, your intelligent sales assistant
  • Data enrichment
    Ensure your CRM records are up-to-date and accurate with AI-powered data enrichment
  • Enhanced storage
  • Email sentiment
    Prioritize the emails that need your attention through intelligent sentiment analysis
  • Canvas (25 views/module)

Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.

 MonthlyYearly
STANDARD1,200/agent/month billed monthly

Features from FREE +

  • Social & Community Channels
  • Product Based Ticket Management
  • Help Center Themes Gallery
  • Public Knowledge Base
  • SLAs & Escalations
  • Workflow, Assignment & Supervise Rules
  • Customer Happiness Ratings
  • Reports & Dashboards
  • Work Modes for Tickets
  • Marketplace Extensions & Integrations
  • ASAP - Embeddable Self Service
  • 24x5 Phone Support
  • Add-On ( /Light Agent)
PROFESSIONAL2,100/agent/month billed monthly

Features from STANDARD +

  • Multi-department Ticketing
  • Team Management
  • Telephony
  • Automatic Time Tracking
  • Blueprint - Basic Process Management
  • Round Robin Ticket Assignment
  • Agent Collision
  • Tasks, Events & Call Activities
  • Ticket Templates
  • Private Marketplace Extensions
  • SLA Dashboards
  • Ticket Sharing
  • Mobile SDK
  • 24x5 Chat Support
  • Add-On ( /Light Agent)
MOST POPULAR
Enterprise6,000/agent/month billed monthly

Features from Professional +

  • Live Chat
  • Zia - Artificial Intelligence
  • Help Center Customization
  • Multi-brand Help Center
  • Advanced Process Management
  • Custom Functions
  • Multi-level IVR
  • Global Reports & Dashboards
  • Scheduled Reports
  • Contract Management
  • Validation Rules
  • Layout Rules
  • Field Watching
  • Multiple Business Hours & Holidays
  • Role-based Data Sharing
  • 50 Light Agents
  • Add-On ( /Light Agent)

Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.

 MonthlyYearly
Standard
/month billed monthly

No of Contacts : 250

  • Unlimited emails
  • Advanced email templates
  • Advanced segmentation
  • Advanced email schedule
  • Dynamic content
  • A/B Testing
Professional
/month billed monthly  

Everything under Standard +

  • Campaign managerial approval
  • Drag-and-drop workflow automation
  • Autoresponders
MOST POPULAR

Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.