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Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

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CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

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Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

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Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

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People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
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Drive your sales through the roof with Zoho CRM

Growing your business is incredibly easy with Zoho CRM's powerful sales features. Your sales reps have everything they need to manage prospects and close deals in record time. With added context from service and marketing, they can personalize sales strategies to each of their clients and create an engaging sales experience.

CRM Software benefits | Zoho CRM

Deal management software that helps you:

  • Manage leads and deals across your pipeline
  • Improve sales with inputs from marketing and support
  • Implement all your custom sales requirements
  • Manage sales across regions and verticals

Master your sales pipeline

Build sales pipelines for each of your sales processes or products into your CRM. Track your deals across the pipeline and quickly determine which stages they're at. Make better sales decisions with tools like lead scoring to help you prioritize your prospects, assignment rules to route them to the most suitable sales rep, sales forecasting, AI-powered lead enrichment, and more.
Get full visibility into your sales pipelines.

Bring service context to your sales pitches

A good sales pitch addresses all your customer's pain points. With access to your customer's complete service history, you can add a touch of empathy to your sales conversations and help your customers feel understood. Get instant feedback from service agents about potential upsell or cross-sell opportunities and be proactive in pitching new solutions to your customers.
Understand a prospect's pain points before you make your pitch.

Sync email marketing with your sales funnel

As you build and nurture your lead base through careful marketing strategies, you need to identify and follow through on sales-ready leads. Align marketing messages with your sales cycle and understand your prospects better with feedback on the content they engage with. Allow a smooth handover from marketing to sales and pitch your products at opportune moments.
Understand where your prospects' interests are.

Accommodate all your custom business requirements

Zoho CRM is flexible enough to fit all your custom sales scenarios. Create a distinct space for each of your products or processes, along with their own workflows and other automations. If you segment your business based on regions, product lines, or any other criteria, you can use territory management to replicate this sales structure within CRM and manage the sales of each segment individually. Add custom fields and components, simplify data entry with conditional fields and wizards, set up custom data associations, and handle multiple currencies and languages. To top it all, you can use Canvas, a drag-and-drop CRM design studio, to customize your interface as per your business requirements and boost adoption rates. Make your CRM truly yours with minimal effort.

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Dive deep into your sales numbers

Making sense out of your sales figures has never been easier. Access over a hundred prebuilt reports and dashboards, or build custom ones to understand how your business is performing and to track important sales metrics. Whether it's the impact of a specific sales activity, conversion rates across multiple territories, or the revenue for your business as a whole, you can get answers to all your sales questions.

  • Get deep insight into your sales numbers.
  • Get deep insight into your sales numbers.
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Manage the commercial aspects of your sales

A deal shouldn't be slowed down by the operational or commercial aspects of sales. Set up a product library and manage inventory from your CRM. Enable sales reps to generate quick quotes and convert them to sales orders with ease. Manage all your suppliers and your business's purchase orders. Create portals to provide controlled CRM access to external stakeholders, such as your vendors, distributors, or partners. See all your sales through, right up to the final invoice.
Manage your product inventory right from Zoho CRM.

Convert social interactions into revenue

Social media is a powerful connection tool and can generate valuable business opportunities for your company. Sync your social media leads and sell to them more effectively. Prioritize social conversations with access to CRM information and add useful notes for the sales team. You can also correlate your social media marketing efforts with revenue gains so you can see how well they're paying off.
Allow a smooth flow from social channels to sales funnels.

Discover the business value of your website visitors

Your website is an important source of leads, and website behavior can be an important factor determining your sales approach. Zoho CRM enables you to capitalize on website activity with visitor tracking information captured by Zoho SalesIQ. You can prioritize new website leads and push them to your CRM for follow-up, enhance live chat experiences with access to detailed CRM history, create deals from SalesIQ, and more.
Analyze the website behaviour of your sales leads.

Gain insight into customer satisfaction levels

Customer feedback can inform the way you conduct your sales operations. Sales reps can easily create and distribute surveys to gauge customer satisfaction levels on various aspects of your business and your products or services. Customers' survey responses—and survey scores, if any—are tagged to their records in CRM to help sales reps fine tune their approach to any prospect.
Use customer feedback to improve sales processes.

Follow through on major customer projects

Sometimes, winning a deal isn't as simple as marking it closed won. Delivering, setting up, and customizing a product to a customer's requirements requires coordinated effort from several stakeholders within your company. Sales reps can easily set up new projects based on customer requirements and track their progress. Any tasks on their end are synced with the project so that all team members are kept in the loop.
Track customer projects related to major sales deals.