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Comprehensive CRM platform for customer-facing teams.

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Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

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RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

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Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

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Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
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Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
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IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
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IoT

Low-code IoT platform and solutions for connected businesses.

IoT

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CRM Plus

Unified platform to deliver top-notch customer experience.

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Unified platform for customer service and support teams.

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Finance Plus

All-in-one suite to manage your operations and finances.

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People Plus

Comprehensive HR platform for seamless employee experiences.

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Workplace

Application suite built to improve team productivity and collaboration.

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Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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Marketplace
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Revolutionizing waste management: Blue LLC's journey with Zoho Creator

"Zoho had a tremendous impact on all of our processes, helping us unite all our data on one platform. This helps us achieve our mission of working alongside the local community and creating positive environmental impacts."

— Eisa Bin Ahmad Alserkal, General Manager, Blue LLC

EISA BIN AHMAD ALSERKA

Created by : Alserkal Group

Country: UAE

Industry : Environmental services

View FAQs

The company

Blue LLC, a subsidiary of Alserkal Group, was established in 1991 in Dubai to promote sustainable waste management. The company, under the guidance of Nasser bin Abdullatif Alserkal, specializes in waste collection, energy-saving technology, and specialized cleaning services.

Blue LLC's online shop offers eco-friendly cleaning products and efficient HVAC systems, encouraging customers to make environmentally responsible choices. The company actively participates in beach cleanups and the Drop It campaign to reduce plastic bottle usage. Blue LLC mainly focuses on sustainability, innovation, and community engagement in the waste management industry.

The challenge

Blue LLC encountered considerable challenges with its reliance on Excel spreadsheets and legacy systems, which proved inadequate for its offerings. These legacy systems led to ongoing issues of data redundancy, obstructing swift decision-making and hindering the company's progress.

Additionally, ineffective communication channels worsened existing internal difficulties, resulting in disorganized workflows and missed chances for collaboration. The inefficiencies in their business processes further aggravated these challenges, causing delays in operations and decreasing overall productivity.

This challenge underscored the need for an agile integrated system capable of handling the complexities inherent in their business processes.

The solution

"We developed applications with system analysts, data analysts, and developers. With support from Zoho Partners, we implemented the original project scope in eight months. Now proficient with Zoho Creator, our scope is expanding to meet organizational goals and user requirements, serving over 150 users in different units."

— Haziq Humayun, Information Systems Development Specialist, Blue LLC

Smart City Solutions, built with Zoho Creator, simplifies complex data into smart reports for decision-makers. The system provides comprehensive visibility and real-time tracking of key performance indicators (KPIs).

Dashboard

Zoho Creator's dashboard centralizes all critical data, providing a comprehensive view of KPIs, such as the number of completed service visits, outstanding jobs, and service efficiency metrics.

Real-time job tracking

The app allows stakeholders to track all jobs—scheduled, missed, and invoiced—in real time.

Improved service quality

Zoho Creator has enabled faster reporting of numbers, highlighting key performance areas and potential bottlenecks. This rapid reporting capability allows management to identify issues quickly and reallocate resources to improve service quality.

Enhanced collaboration

All team members, regardless of location or device, can access reports and dashboards, fostering smoother communication and teamwork. Field workers can update job statuses in real time, and office staff can immediately see these updates and adjust schedules or resources as needed.

Data integration and smart reports

The Smart City Solutions system consolidates data from various sources, eliminating redundancy and providing a unified view of all operational metrics. This integration allows for the creation of detailed smart reports, offering insights into operational efficiencies, resource utilization, and service performance.

"We also introduced a fully integrated system called Smart City Solutions, built with Zoho Creator. This is a comprehensive digital process for our offerings internally, but it simplifies all the complicated data and turns it into smart reports for decision-makers. It's a key responsibility for us, as our vision is exploring opportunities to build a sustainable future."

— Eisa Bin Ahmad Alserkal, General Manager, Blue LLC

Benefits and ROI

Blue LLC's adoption of Zoho Creator yielded a plethora of benefits, showcasing a significant return on investment (ROI).

"Zoho Creator was instrumental in achieving comprehensive visibility and real-time tracking of key performance indicators in our operations control room. It streamlined the process from service visit validation to completion reports, and enabled real-time tracking of scheduled, missed, and invoiced jobs on the dashboard."

— Muzammil Mohideen, Head of Operations, Blue LLC

Zoho Creator has significantly impacted Blue LLC's operations, bringing benefits like:

Integrated system

The introduction of the Smart City Solutions app simplified complex data into smart reports, enhancing operational efficiency.

Versatile applications

The platform facilitated the creation of various applications, including CRM, field service management, and internal communication systems.

Productivity

The Zoho Creator platform not only improved financial performance but also optimized their business processes, leading to enhanced productivity and workflows.

Accessibility

From office staff to field workers, Creator's availability across multiple devices ensures collaboration and data access to all.

Advanced features

The integration of AI, optical character recognition, and sentiment analysis enriched Blue LLC's data analytics capabilities, empowering informed decision-making.

Real-time tracking

The Creator platform improved Blue LLC's operations by providing real-time tracking of KPIs, enabling faster reporting and focusing on areas of improvement.

"At the beginning of the learning curve, we were supported by a Zoho Certified Partner—to help get the hang of the platform—and it took us just a few months to implement the original scope of the project. Now that we're entirely proficient with Zoho Creator, our scope keeps on expanding to meet our organizational goals and user requirements."

— Haziq Humayun, Information Systems Development Specialist, Blue LLC

Looking forward

Blue LLC's vision is to establish a fully unified system that ensures accurate information is available to the right individuals at the right time, facilitating informed decision-making and driving progress. They plan to utilize Zoho Creator to further streamline workflows, centralize data access, and automate processes, ensuring timely and accurate information flow for informed decision-making and organizational advancement. They also aim to go fully digital and provide seamless solutions to their clients as an environmental solutions company.

This forward-thinking approach underscores Blue LLC's dedication to innovation and its commitment to making a meaningful difference in both environmental conservation and community development. Blue LLC is poised to continue its journey toward a brighter, more sustainable future with Zoho Creator as its trusted partner.

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Frequently Asked Questions

What is Zoho Creator?

Zoho Creator is a low-code application development platform that allows users to create custom applications on their own, with minimal coding experience. The intuitive drag-and-drop interface empowers developers and business users to build web and mobile applications that satisfy all their unique requirements with ease.

Are applications built on Zoho Creator scalable?

Applications built on Zoho Creator are built to auto-scale-the back-end infrastructure seamlessly scales as business demand grows. Currently 22,000+ customers across are using over 6 million applications built using Zoho Creator, a testimony to the power of the platform.

Does Zoho Creator have a free plan?

Yes, Zoho Creator has a free plan. This plan comes with a limited feature set and allows for one user, one application, 250 MB of storage, and 1,000 records. However, you have the option to upgrade to a paid plan whenever you wish.

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