Perfect Form leverages low-code to build a custom CTA compliance client portal

The Company

Perfect Form is a corporate services company specializing in compliance solutions, with a strong focus on Corporate Transparency Act (CTA) compliance. Established to help organizations navigate the complex requirements of corporate reporting, Perfect Form has since expanded its offerings to include a range of corporate services, such as entity formation, registered agent services, UCC searches, and more.

Their business model integrates direct involvement with clients throughout the reporting process, offering support through every stage, from information submission to the generation of beneficial ownership information reports for submission to the Financial Crimes Enforcement Network (FinCEN), a bureau of the U.S. Department of the Treasury.

The challenge

When Perfect Form set out to launch their business, they needed a secure and customizable platform to handle Corporate Transparency Act compliance. With sensitive data, including personally identifiable information (PII), involved, ensuring data security was a top priority.

The team first considered two options: white-labeling existing software or building a fully custom platform. White label solutions were dismissed due to insufficient security features and a lack of control over key functionalities. Building a custom platform from scratch also posed significant timing challenges—especially with the urgency of meeting CTA deadlines—and would have delayed their market entry.

Ultimately, Perfect Form needed a solution that offered both control and security without extensive delays.

The solution

To ensure the software met their specific needs, Perfect Form partnered with Office Hub Tech, a certified Zoho Partner. Zoho Creator emerged as the ideal choice, offering the flexibility to build a tailored platform while leveraging Zoho’s robust security infrastructure. With Office Hub Tech’s expertise, they were able to customize the platform, incorporating all the necessary features.

CTA compliance client portal

Perfect Form's CTA compliance client portal is designed for law firms, CPA firms, advisory companies and other business owners that need to file beneficial ownership information (BOI) reports. The platform caters to businesses of any size, from those needing to file for just a handful of entities to those needing to file for thousands.

Onboarding: The registered user submits the names and email addresses of the team members who need access. Each member then receives an email invitation to create a password and log in to their portal, along with Perfect Form's detailed onboarding instructions and reference guide.

Creating BOI reports: Users can onboard new entities either individually or in bulk. For a single entity, the user fills out an intuitive intake form with details about the entity, its beneficial owners, and its company applicants (if applicable). If a beneficial owner or company applicant is already onboarded with Perfect Form, users can quickly add them by entering their unique Perfect Form ID, a 6-digit number automatically assigned to every individual onboarded on Perfect Form's platform. The portal also allows users to submit incomplete information, automatically triggering a notification to the individual requesting the required details.

For bulk onboarding, users can upload a dynamic Excel template containing multiple entities' information. This template adjusts automatically, highlighting only the necessary fields based on previous inputs. Once submitted, the data will be reviewed, and users will receive an error report before finalization.

Secure communication: The portal features a secure Notes section for users to communicate sensitive information or requests directly with Perfect Form, streamlining the communication process and ensuring confidentiality.

Dashboard and reporting: The portal's dashboard provides an overview of all onboarded entities, including their status and whether the entity's BOI report has been filed with FinCEN. Users can access a comprehensive list of entities and filter them by various criteria, making it easy to manage large volumes of data. Each entry includes detailed information and a unique ID for successful filings.

Ongoing compliance support: Perfect Form continuously monitors reported information, easing the burden of ongoing compliance. The platform periodically notifies users of ongoing reporting requirements and facilitates seamless communication to address any issues that may arise.

Benefits and ROI

The portal’s intuitive design and user-friendly interface have enabled a seamless launch of Perfect Form's CTA compliance service, with no complaints or confusion from clients. Clients can now easily navigate information—like viewing details for each of their LLCs and corporations with a simple click and updating information quickly and easily—saving time and simplifying their interactions. The ease of use has minimized the need for additional guidance, streamlining interactions for everyone involved.

Looking forward

Perfect Form envisions expanding their Zoho Creator portal beyond its current focus on Corporate Transparency Act compliance. By gradually bringing more services into the current portal, they aim to streamline client interactions and enhance the overall service experience for all of the various services they offer. Their goal is for clients to use a single portal for all needs—placing orders, paying invoices, and managing compliance requirements.