Ecare leverages low-code to improve healthcare security
"Good security management starts with having an overview of our assets, the information we process, and the actions we take to safeguard that information. Zoho Creator gives us the ability to have a transparent overview of all these entities and their relations."
- Boudewijn van Veen Information Security Advisor, Ecare
The company
Ecare is a healthcare organization based in the Netherlands that specializes in elderly care, disability care, and specialized mental healthcare. Their healthcare professionals have created a digital tool called PUUR., which helps streamline healthcare management.
The challenges
Before adopting Zoho Creator, Ecare utilized a traditional database management system for their operational processes, but encountered significant challenges with it. Creating links and understanding data was challenging when trying to establish relationships between patients, appointments, healthcare providers, medical records, billing, and inventory and gain comprehensive insights.
"Our prior operational tool left us struggling to connect data and we faced challenges in gaining comprehensive insights and managing processes efficiently. Recognizing the need for a full PDCA cycle and transparent security management, we sought a solution to streamline data organization and enhance operational efficiency."
- Boudewijn van Veen,Information Security Advisor, Ecare
Recognizing the importance of enabling a full PDCA (Plan-Do-Check-Act) cycle and ensuring transparency in security management, Ecare aimed to streamline data organization and facilitate a relationship between the entities. Consequently, they sought a solution to enhance operational efficiency and enforce security management practices, leading them to explore alternatives beyond the prior one.
The solution
To address the challenges faced in managing data relationships and to gain comprehensive insights, Ecare decided to use Zoho Creator. Discovered through a Google search, Zoho Creator stood out from other platforms by its user-friendly nature, which was highlighted by their software engineers.
"We found our solution in Zoho Creator, discovered through diligent research. Its user-friendly interface and robust features enabled us to establish an information security management system (ISMS) seamlessly. The platform's no-code capabilities empowered us to adapt swiftly, enhancing our operational agility and simplifying our security management tasks."
- Boudewijn van Veen,Information Security Advisor, Ecare
Zoho Creator played a critical role in establishing an ISMS at Ecare, which is designed to manage and protect the organization's sensitive data systematically. The platform facilitated the connection between assets and the associated risks, enabling support for mitigation actions, audits, and proof collection. This comprehensive mapping included evaluating potential threats, vulnerabilities, and the impact of risks on the organization's operations.
Moreover, the no-code capabilities of Zoho Creator enabled the line-of-business teams to adapt to the changes themselves, thereby enhancing operational agility quickly.
Benefits and ROI
The adoption of Zoho Creator has brought significant benefits to Ecare, addressing operational challenges and enhancing efficiency.
"At Ecare, the introduction of Zoho Creator has positively influenced our operations where we've witnessed notable enhancements, particularly in data management and our security measures. The no-code aspect of the platform has notably increased our operational agility and efficiency."
- Boudewijn van Veen,Information Security Advisor, Ecare
The platform's impact on key metrics, such as operational efficiency, was evident in its ability to adapt to changes and accurately mirror the company's processes. Here are the clear takeaways from the implementation of Zoho Creator at Ecare.
Enhanced security management
The implementation of an ISMS enabled Ecare to complete the PDCA cycle. Ensuring transparency and compliance with security protocols, this approach reduced vulnerabilities and enhanced overall security posture.
Operational agility
The platform's no-code capabilities allowed Ecare to quickly adapt to changes. Teams could promptly modify workflows, data models, and applications as needed, ensuring flexibility and responsiveness to evolving demands and challenges.
Transparent overview
Zoho Creator provided transparent overviews of assets, information processing, and safeguarding actions. This clarity simplified security management responsibilities and improved the ability to identify and address risks.
Ease of mobile access
The mobile app of Zoho Creator offered flexibility, allowing users to access and manage data conveniently while on the move. This ease of access ensured critical tasks could be performed anytime, anywhere, enhancing productivity.
Looking forward
Looking ahead, Ecare is dedicated to the utilization of upcoming updates of Zoho Creator to refine its healthcare management processes. Strengthening security management is their top priority, and they plan to use Zoho Creator to ensure adherence to regulations and transparency across their operations.
The company is also aiming to encourage more significant use of Creator apps on mobile devices to enhance accessibility and responsiveness, enabling staff to access vital information swiftly and facilitate prompt responses when required.
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Frequently Asked Questions
What is Zoho Creator?
Zoho Creator is a low-code application development platform that allows users to create custom applications on their own, with minimal coding experience. The intuitive drag-and-drop interface empowers developers and business users to build web and mobile applications that satisfy all their unique requirements with ease.
Are applications built on Zoho Creator scalable?
Applications built on Zoho Creator are built to auto-scale—the back-end infrastructure seamlessly scales as business demand grows. Currently 14,000+ customers across 180+ countries are using over 6 million applications built using Zoho Creator, a testimony to the power of the platform.
Does Zoho Creator have a free plan?
Yes, Zoho Creator has a free plan. This plan comes with a limited feature set and only has one user, one application access, 250 MB storage, and 1,000 records. However, you have the option to upgrade to the paid plan whenever you wish.
What can I build on Zoho Creator?
Be it a task manager, a CRM, an ERP, or an application for almost any situation—you can build it on Zoho Creator. Just drag and drop elements on our visual builder and see your apps come alive instantly.
Can I build mobile apps on Zoho Creator?
Yes, the apps you build on the web run natively on PCs, tablets, and both iOS and Android mobile devices. You can also rebrand them and share it with your employees and customers instantly.