Scale your business with a UCaaS platform
Unified communications as a service (UCaaS) minimizes context switching by combining all necessary collaboration tools within a single interface. With Zoho Cliq, you’ll experience a comprehensive package of tailored UCaaS features that work seamlessly across devices to help streamline work inside your organization.
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Zoho Cliq: Your go-to UCaaS platform
Zoho Cliq is a secure business communication and collaboration solution that actively unifies all types of communication–messaging, voice, video, and telephony. Collaborate seamlessly within and outside your organization with Zoho Cliq’s UCaaS tools.
Unified messaging for efficient real-time communication
No matter what Zoho app you are using, you can access all your Cliq chats, make calls, join meetings, and interact with your colleagues from the easy-to-access chat bar.
User presence status updates to keep teams in the loop
Cliq’s real-time status updates keep you aware of your teammates’ activities, whether they are in a meeting, away from their desks, conducting a webinar, or engaged in a remote support session with a customer.
Audio and video conferencing to connect from anywhere
Want to connect with your team for an important discussion? Cliq’s audio and video meetings accommodate up to 1,000 participants in any location.
Call recording to revisit your important discussions
Record your business calls to revisit them whenever needed in Cliq. Use call recordings to coach your sales and support teams, capture essential meeting highlights, and improve your operational efficiency.
Desktop sharing for productive collaboration
Deliver powerful presentations and facilitate productive discussions by quickly sharing your screen in real time. Cliq supports screen sharing for both audio and video calls.
Project management to keep track of your tasks
Stay on top of your upcoming tasks and deadlines by integrating Zoho Cliq with Zoho Projects.
Training and live events for a wide audience
Conduct employee training and live events with video broadcasting to over 10,000 attendees. Assign co-hosts and speakers to your sessions and allow people to join without downloading any software.
Mobile apps for on-the-go communication
Maintain consistent communication, even when you are away from your desktop, by continuing conversations from your mobile device. The Zoho Cliq app is available for both Android and iOS devices with support for wearable devices, like Apple Watch and WearOS. You can also access Cliq from your iPad, CarPlay, and Android Auto.
PBX integration for unified calling
Bring your phone system inside Cliq by opting for the in-house phone system powered by Zoho Voice. You can also set up an existing external phone system like RingCentral or Twilio with Zoho Telephony to connect with your customers and host your online contact center inside Cliq itself.
Third-party integrations to manage apps from one interface
Use the third-party integrations and extensions available in Zoho Marketplace to minimize context switching, save time, and improve productivity. Bring all your data from other apps into a single interface.
Communication APIs for a customized experience
Integrate the tool of your choice with communication APIs provided in Zoho Cliq. Customize your collaboration experience by connecting apps that facilitate free-flowing conversations.
Active Directory sync for centralized management
Zoho Cliq supports sync with Active Directory and any LDAP server, providing administrators a centralized platform to manage users and features. All your organization’s accounts can be handled from the company’s active directory.
Why do you need UCaaS tools for your business?
UCaaS is a growing trend that is set to replace all forms of traditional, on-premise communication due to its flexibility and ease of use.
What makes Zoho Cliq the ideal UCaaS platform?
The way we work has evolved over the years, which is why a well-integrated communication solution is a business necessity. In a market flooded with UCaaS platforms, choosing the right provider can be challenging. Here’s why you should opt for Zoho Cliq:
Quick scalability
It’s all in the cloud. You don’t need the help of your IT team to set up a new phone connection or deploy multiple functions in Zoho Cliq. You can buy licenses, and scale when there’s a need in just a matter of minutes.
Reliability with 99.99% uptime
Zoho Cliq delivers 99.99% uptime. Your organization’s work and productivity depend on communication and collaboration. Cliq ensures a consistent, seamless connection.
Customer support all through the work week
Nothing gives us more joy than a happy customer. Zoho Cliq’s customer support team is available all week to provide assistance. Simply email, call, or request a demo, and our team will get back to you ASAP.
Trustworthiness and responsiveness to market trends
We’re constantly updating our features to cater to the needs of our customers, especially now that many are transitioning to a full-fledged hybrid work model.
Enterprise-grade security
There’s nothing more important than choosing a UCaas provider that prioritizes security. Zoho Cliq maximizes privacy by keeping your conversations encrypted and free from third-party attacks with role-based security, stronger password policies, and enterprise-level mobility management.
What our customers say
“Zoho Cliq is not only as a chat application, but also as an information lifeline for the company. We can easily collaborate on multiple projects, attend meetings and screen-sharing sessions, and instantly exchange documents to bring out the best campaigns for our clients. We use Zoho Cliq for communication. It helps us feel that we are working together (physically) even when we are not.”
Co-Founder, Heroes of Digital
Frequently asked questions
What is UcaaS?
UCaaS or unified communications as a service is a modern, cloud-based communication solution that provides a range of communication functions. These seven functions include
- Enterprise telephony
- Audio/video/web conferencing
- Unified messaging
- Personal and team instant messaging
- User presence
- Mobility
- Communications-enabled business processes
With UCaaS, businesses can streamline their communication and collaboration efforts, making it easier to work remotely and stay connected with their teams, clients, and customers.
What is the importance of UCaaS platforms in businesses?
UCaaS platforms play a vital role in modern businesses by bringing all internal and external communication tools into a single interface.
UCaaS software hosts communication tools on the cloud, which makes it possible for businesses to communicate from anywhere, regardless of the location.
By leveraging unified communication platforms, businesses can enjoy greater flexibility and convenience, as they can operate from any location without worrying about the availability of communication tools.
Unified communication solutions can significantly reduce the installation and operational costs associated with traditional communication tools, making them cost-effective solutions for businesses of all sizes.
With UCaaS platforms, businesses can improve their collaboration efforts, enhance productivity, and provide better customer service by leveraging advanced communication capabilities.
What are the benefits of using unified communications as a service (UCaaS) software?
Unified communications as a service (UCaaS) offers numerous benefits to businesses looking to improve their communication and collaboration efforts. Some of the key advantages of UCaaS include:
- Easy setup and implementation, allowing businesses to get up and running quickly.
- Quick scalability, enabling businesses to easily add or remove users and features as their needs change.
- Unified user presence, making it easier for team members to communicate and collaborate with each other in real-time.
- Reduced hardware and operational costs, eliminating the need for expensive on-premises hardware and maintenance.
- Less workload on the IT team, freeing up IT staff to focus on other critical business functions.
- Increased security, providing businesses with robust security features and protocols to protect their communications and data.
- One interface for all communication requirements, simplifying communication and collaboration by providing a unified platform for voice, video, messaging, and other communication tools.
Overall, UCaaS provides a comprehensive and cost-effective solution for businesses looking to enhance their communication and collaboration capabilities while reducing their IT overhead and infrastructure costs.