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Digital signature app for businesses.

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Complete loyalty and affiliate management platform.

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Sync, manage, and convert leads across channels seamlessly.

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Online community platform for individuals and businesses to grow their network and brand.

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Interactive remote assistance software with augmented reality.

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End-to-end field service management platform for service businesses.

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Cloud Contact Center Software for businesses.

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The all-in-one toolkit for solopreneurs.

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Appointment scheduling app for consultations with customers.

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Unified platform for customer service and support teams.

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Powerful accounting platform for growing businesses.

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100% Free invoicing solution.

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Effortless expense reporting platform.

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Powerful stock management and inventory control software.

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End-to-end billing solution for your business.

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Collect payments online with custom branded pages.

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Payroll software with automated tax payments and filing.

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The all-in-one toolkit for solopreneurs.

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Practice management software for accounting firms.

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Digital signature app for businesses.

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eCommerce platform to manage and market your online store.

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Online meeting software for all your video conferencing & webinar needs.

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Word processor for focused writing and discussions.

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Spreadsheet software for collaborative teams.

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Create, edit, and share slides with a sleek presentation app.

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Beautiful home for all your notes.

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Stay in touch with teams no matter where you are.

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Employee experience platform to communicate, engage, and build positive employee relations.

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Appointment scheduling app for consultations with customers.

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Shared inboxes for teams.

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Online file management for teams.

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Digital signature app for businesses.

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Powerful collaborative work platform for teams.

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Built in document editors for web apps.

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Secure and reliable transactional email sending service.

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Online business calendar to manage events and schedule appointments.

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Cloud Contact Center Software for businesses.

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Collaborative task management for individuals and teams.

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Work management tool to connect people, processes, and information.

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Collaborative online PDF editing tool.

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Application suite built to improve team productivity and collaboration.

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Intuitive recruiting platform built to provide hiring solutions.

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Effortless expense reporting platform.

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Manage temporary staffing with an employee scheduling solution.

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Payroll software with automated tax payments and filing.

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Employee scheduling and time tracking app.

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Digital signature app for businesses.

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Build custom apps to simplify business processes.

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Workforce identity and access management solution for cloud businesses.

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Secure multi-factor authenticator (MFA) for all your online accounts.

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Online password manager for teams.

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Pro-code platform to build and deploy your apps.

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Complete resource for any admin-related lookup queries.

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Interactive remote assistance software with augmented reality.

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Remote support and unattended remote access software.

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Test automation software to build, manage, execute, and report testcases.

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Automate manual, tedious, and repetitive tasks easily.

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Modern self-service BI and analytics platform.

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Embedded analytics and white label BI solutions, tailored for your needs.

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AI-powered data preparation service for your data-driven organization.

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Planning and tracking tool for scrum teams.

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Automatic bug tracking software for managing bugs.

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The all-in-one toolkit for solopreneurs.

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Automate business workflows by creating smart integrations.

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Pro-code platform to build and deploy your apps.

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Built in document editors for web apps.

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Secure and reliable transactional email sending service.

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Test automation software to build, manage, execute, and report testcases.

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Work management tool to connect people, processes, and information.

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Automate manual, tedious, and repetitive tasks easily.

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Application analytics for all apps.

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The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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Building Extensions

What are extensions?

Extensions are bundles of practicable code integrations, containing commands, bots, message actions, functions, schedulers and databases combined together to suit your client or user requirements. Extensions created by you are listed under the My Extensions section. The extensions installed from Zoho Marketplace are listed under the Installed Extensions section.   

How to build an extension?  

Building an extension isn't as daunting as it sounds. Follow the below steps to create an extension:

  • First, create the commands, bots, message actions, functions, schedulers and databases that you would like to bundle together as an extension. These components are the building blocks of your extension, refer internal tools to know more about how to create them. Once you have all the above mentioned components ready, you can create your extension
  • Click your display picture, select Bots & Tools and click on Extensions.
  • Click Create Extension and give your extension a name, description, image and  select the commands, bots, message actions, image and  select the commands, widgets, functions, schedulers and databases. A maximum of 4 integration components such as commands, message actions, schedulers, 1 bot, 1 widget, 20 functions and 6  databases can be added together as an extension.
  • Once you have selected the components to be included, select the Create button to get the first version of your extension ready.  Simultaneously a sandbox version of your extension will be installed along with the extension components (internal tools).   
  • The sandbox version of your extension should be used for developing extension upgrades and publishing them. 
  • This extension will be listed under the My Extensions section. You can either Publish or Edit it further.  

Here's how you can create an extension 

Note:

It is not mandatory for an extension to have all the above-mentioned components. You can have an extension containing only a single component (commands, bots, message actions, functions, schedulers and databases) or bundle each component together as an extension.

Sandbox Version

A sandbox extension is just a production replica of your extension. The extensions created and listed under the My Extensions sections are the sandbox versions. This allows you to test the extension for issues before proceeding to publish in the marketplace. Once an extension is created, all the components bundled in the extension will also have a sandbox version created and listed under their respective sections. To publish an upgrade to your extension, you will have to edit the code present in the component's sandbox version. 

For example, the Asana extension can have a @Asana bot and an /asana command. Upon creating the extension, sandbox versions of the @Asana bot and /asana command are created. Any changes in the bot or command's functionality will have to be made in this sandbox version of the command and bot and can be pushed live as an upgrade. 

Extension Connectors

Extension connectors are basically components that play a major role in authenticating and integrating your extension with the third party service. 

  • App Key

The App key is a unique identifier for your extension and is mandatory for authentication. This key has to be sent as a request parameter with the param name appkey for all endpoints. Each extension is provided with two app keys, the Sandbox App key and the Marketplace App key by default. App keys are like a token for your extensions and must be used in all API endpoints.  The sandbox app key can be used while testing the extension in the sandbox environment. You can also generate a new set of App keys by clicking the Generate option. A maximum of only 3 App Keys can be generated at any given point of time. 

  • Incoming Webhook Endpoint

The extension's incoming webhook endpoints can be used to register the extension with a third party application to receive custom callbacks. The incoming webhook endpoint should also be authenticated with the extension's app key and the zapi key. Callbacks to this endpoint can be handled in the extension's incoming webhook handler, wherein you can decide to direct the response to a channel or bot added in the extension. The extension incoming webhook endpoint syntax is given below


//Sample Extension Incoming Webhook Endpoint
https://cliq.zoho.com/api/v2/applications/{app_id}/incoming?appkey={app_key}

Extension Handlers

All extensions come with their own set of 4 handlers, thereby granting access to configure and customise even your extension's installation. The extension handlers are:

Editing an extension

Only extensions created by you can be edited.

To edit an extension, click Edit by hovering over the extension name.

  • Editing an extension before publishing:

Cliq permits you to change the extension description, image and even alter the components you would like to bundle. Just unchecking a previously added component will remove it from the extension bundle. 

  • Editing an extension after publishing:  

Once an extension is published, the extension name cannot be edited. Only the extension description, image, and the components can be edited. 

Note:

Editing an extension after it is published will not make changes to the published extension in the marketplace.

Deleting an extension

Delete an extension by clicking on the extension name. The extension preview page has the 'Delete' extension button at the bottom. Note that deleting will not delete the extension from the marketplace. After deleting an extension it cannot be retrieved back and cannot be edited in the marketplace after being deleted.