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Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
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Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

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CRM Plus

Unified platform to deliver top-notch customer experience.

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CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

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Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

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Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

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People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
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What is an
issue tracking system?

An issue tracker is a tool in which product defects that come up during product development and testing or product bugs in the form of customer tickets are logged and monitored until they are resolved.

Importance of
issue tracking software
to handle bugs

TRY ZOHO BUGTRACKER

Excel sheets can be great, but they have their limits. Manually keeping track of who is taking care of what, which bugs are critical, and when severe bugs are due can simply be too much when you’re logging hundreds of bugs each day. Have you been reporting your bugs over email? Information can easily get lost in the chaos of our inboxes, and lost data is worse than no data. You’ll often end up wading through a mountain of emails to find some crucial information.

With an exclusive issue tracker tool, all your questions can be answered in minutes, allowing your team to focus on what really needs your attention—fixing high-priority bugs.

Why use Zoho’s issue tracking software?

Submit requests

Submit requests

Whether you are a paid customer or use the free version, we are here for whatever you need, whenever you need it. Need help migrating from another product? Want to see a demo? We are here to assist you every step of the way.

Powerful Integrations

Powerful Integrations

Does Zoho power your entire business? Integrate with our other apps like Zoho Desk and Zoho Books, and work more efficiently. You can also integrate with other apps like Zapier, Github, Bitbucket, and others to enhance your bug tracking experience.

Customizations and automation

Customizations and automation

Every project has its unique needs. Create custom fields and statuses to convey project and bug requirements accordingly. Moreover, automate processes by triggering business rules and honor service level agreements with timely escalations.

More than an issue tracker software

More than an
issue tracker software

With Zoho, there is always more than what meets the eye. Track your time manually or with automatic timers, get extensive reports, easily chat with your team using the inbuilt chat, create, share, and manage your files, and do so much more with just one software.

More than just another bugtracker

Submit and track bugs

Record bugs quickly by adding in details, such as severity, priority, and whether they are reproducible. Assign them to people in your team, create custom views, and track them till they are fixed.

Track issues from one place - Zoho BugTraker

Custom workflows

Create individual workflows for different projects. Each workflow can have as many steps as required to reflect your unique project needs.

Set custom workflow to each issues - Zoho BugTracker

Automate processes

Set up rules to trigger field updates and notifications, or call third-party applications. Automate escalations easily, and fulfill service-level agreements to meet client targets.

Automate issue tracking process - Zoho BugTracker
Collaborate with team - Zoho BugTracker

Collaborate efficiently

Work with your team easily from across the globe with the help of interactive feeds, built-in chat, file sharing, and discussion forums.

Track time for each issues - Zoho BugTracker

Time tracking & invoicing

Record time spent on tasks with automatic timers and timesheets. Generate invoices using approved time logs to bill your customers accurately.

Advanced analytics for issue tracking - Zoho BugTracker

Advanced analytics

Gain in-depth insights about your projects and bugs using built-in reports and colorful dashboards. Get even more functionality with the Zoho Analytics integration.

Key features of issue tracking tool

Prioritize bugs

When there are multiple issues that crop up in product development, you may have to prioritize issues so that the bugs that need immediate attention are taken up and fixed first. With an issue tracker, you can create custom views for bugs or work on them according to their level of severity.

Bug status tracking

Depending on your team or industry, issues can go through various stages. An issue track software allows you to build customized issue statuses to convey specific project requirements and track software issues and status timelines with ease.

Bug reports

Project issue tracking tools are incomplete without detailed reports on the bugs and their progress. Such analytics help teams understand which bugs take the longest, which are the most common issues, how to address a specific issue better, or how to eliminate bottlenecks.

Time tracking

Time tracking is crucial to issue management as issues are expected to be fixed within a specified time frame according to their intensity. Issue track applications help users record work hours through timesheets or timers to bill customers or for payroll.

How to choose
the best issue tracking tool?

  • Custom-made software

    Every business is different and has different issue tracking needs. As such, the best issue tracking software is customizable and can accommodate your unique requirements, including custom fields, custom bug statuses, custom issue views, custom domain etc.

  • Automate your work

    As the saying goes, the best business tools should help you work smarter, not harder. Choose applications that help you automate routine jobs such as updating issue statuses, escalating issues to ensure they are fixed within a specified time, or alerting the right people.

  • Connect your favorite tools

    Tools that help you get work done in the best way possible bring your favorite applications together so work happens without a glitch. Be it Zoho Desk to manage customer tickets or Github to manage your commits, we’ve got you covered!

  • Work on the go

    Software that has fully functional mobile apps like Zoho Bugtracker helps you work from where ever you are. Whether you’re working from home or away on business, stay connected with your team and be informed of all project and issue updates.

“We were looking for a simple cloud-based bug tracking tool with a short learning curve. Zoho has proved to be the most efficient option for us.”

RAJESH RAO
HCL Technologies
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