My company offers discounts during festive seasons. How do I advertise these discounts on WhatsApp?
To send promotions and advertisements through WhatsApp, you’ll have to create a customer notification template in Zoho Books and mark the Template Category as Marketing.
Once the template is created and approved, follow these steps:
- Go to Sales, navigate to Customers and select a customer.
- Click the Send dropdown in the Receivables section and select WhatsApp Message.
- The contact person and the message template will be auto-populated in the following Send WhatsApp Message pop-up.
- Click Send.
The promotional WhatsApp notification will be sent to the respective contact person.