Bookings Release Notes
TIMELINE
2024
Jun
Scheduling interval enhancement
EnhancementsWe've now added two options for scheduling intervals: Fixed and Adjusted. Fixed option maintains time slots regardless of other appointments, while the Adjusted option dynamically changes time slots based on other appointments or external events. To learn more, check this help page.
Export appointment booking and cancellation details
EnhancementsThe appointment export feature has been enhanced to include additional columns to provide detailed information. It includes notes added during booking, the details of the person who booked or cancelled (name and email), the date and source (Booking page/In-App) of both booking and cancellation.
Apr
Set permissions for your staff
FeaturesWe've added a new feature, Roles and Permissions, that allows you to set various access permissions for the Staff role. Enhance data protection and security by defining precise permissions for your staff. Read the help page to learn more.
Export custom fields
EnhancementsWhen exporting appointments, custom fields can also be included now.
Mar
Appointment title customization
FeaturesAppointment titles can now be customized. This title is reflected in calendar events, online meetings, Zoho Assist sessions, and ICS files.
Read the help page to learn more.Jan
Enriched Help widget
Enhancements2023
Dec
Enhanced buffer time feature
EnhancementsBuffer time can now be added before the appointment with our new Pre-buffer feature. Additionally, you now have the flexibility to choose to block buffer time in your calendar invitations. For more details, read the Buffer time help doc.
Copy or Move Services
FeaturesYou can now create a new service by simply copying an existing one and customize it as required. Also, you can effortlessly move services from one workspace to another. For more details, check the Copy or Move Services help doc.
Nov
Zoho Bookings now provides support for six additional languages: Italian, Romanian, Hebrew, Swedish, Swahili, and Russian. You can set any of these languages as your workspace language and the same will be applied across all booking pages of that workspace. Learn More
Oct
Add locations for in-person appointments
FeaturesIntroducing In-person Location feature. You can now add physical locations to your services and manage your in-person appointments efficiently. Learn More
Launching Zoho Bookings Browser Extension
FeaturesWith the newly-launched Bookings browser extension, you can view appointments, get notifications, share booking page links, mark favorite links for quick access, and do much more without switching tabs in your browser. Learn More
Sep
Team Scheduling Made Super Easy!
FeaturesBooking multiple staff members for a single appointment is now possible. Introducing Collective Booking Service, a new service type. Learn more.
Aug
Introducing the Ability to Invite Multiple Guests for Your Appointments
FeaturesYou can now allow customers to add additional participants for their bookings. Learn more.
Jul
Meet your clients through Microsoft Teams
FeaturesYou can now integrate Zoho Bookings with Microsoft Teams and connect with your customers virtually. Learn more.
May
Integration with Zoho CRM enhanced
Enhancements- From now on, Bookings customer details(default) can be mapped to any Zoho CRM module. Custom fields can be mapped to the Meetings module.
- Zoho Bookings plugin for Zoho CRM is updated to reflect the above changes.
Enhanced Export Feature
Enhancements- From now on, customer list can be exported.
- Within the list view, two fields(customer email, customer contact number) have been added, allowing you to retrieve this info when exporting appointments.
Apr
Engage with your clients through Google Meet
FeaturesZoho Bookings is now integrated with Google Meet. With this integration, you can virtually connect with your customers via Google Meet.
Learn more about his integration here.Manage your bookings from Zoho Desk
FeaturesZoho Bookings extension is now available in Zoho Desk.
Check out what this extension can do:
Within the ticket, you can share your booking page links and receive notifications.
Add appointments, special working hours, and time-off within Zoho Desk.
View your Bookings Calendar in Zoho Desk.
Calendar Integration Enhancement
EnhancementsComplete UI revamped for Calendar integration.
Appointments will be synced instantly with Zoho Calendar from now.
Notifications for calendar connection issues made more efficient.
Mar
Appointment status has been enhanced.
A new field called Payment status is added to track paid appointments better. Payment failures are handled and made visible.
Ongoing appointments can be marked as Completed during the appointment duration.
From now on, you can Reschedule appointments which are marked as Canceled and No Show.
Jan
18th January – Validation of contact number on booking form has been added.
2022
Oct
5th October – List View has got a complete new look. Improved filter options, choosing columns for the view, exporting the view as csv, xlsx files and a few more enhancements added.
5th October – Frequently used links can now be easily accessible from the menu bar. Sections under Manage Business can be accessed in just a click.
5th October – HIPAA Support has been moved inside General Settings under Manage Business.
Sep
24th September – The booking ID generation logic (rolled out on 21st September) is revoked. Booking ID generation will continue as before.
21st September – Booking IDs will now be unique and contain random alphanumeric character sequences generated automatically. The Auto-generate Booking ID section will not be available any more.
Aug
31st August – You can now add a staff using our APIs.
25th August - Your customers will receive calendar invites automatically when they book with you.
25th August - Calendar invites will now contain the name of the participant and the name of the service to add more context.
22nd August - We have a new enhanced onboarding for users who sign up with us. This will help quickly set up business configurations.
May
May 10th, 2022 – One-on-one services can have their own schedules. With Service Availability, control how long your one-on-one services should be available and also the times during a day.
Apr
22nd April: Staff booking pages now have two new themes to customize your staff's branding.
Feb
25th February - Fixed issues with the service pricing not being displayed accurately to all the available decimal points.
23rd February - Fixed issues with the page loading indefinitely while trying to add time-off.
3rd February - Fixed issues with the additional field values not showing up on the appointment summary page on the web app.
Jan
31st January – One-on-one services can now have their own notifications, policies & preferences, and booking form.
2021
Dec
20th December - Fixed issues with the appointment summary not showing the customer's phone number on the mobile app.
15th December - Fixed issues with deleted appointment slots (upcoming) not showing up as available on the booking page.
10th December - Fixed slowness issues in API
2nd December - Scheduling Window redefined as Scheduling Notice.
Nov
23rd November - Fixed issues with the events pushed from Zoho Bookings to Zoho Calendar synced with the wrong timezones.
23rd November - Enhanced Google Calendar integration to sync events to Zoho Bookings only if they are accepted by the customer.
15th November - Fixed issue with the booking page not redirecting to the payments checkout page.
1st November - %meetinginfo% enhanced to customize individual elements.
Meeting Link Details:
%headerinfo_content:key_content:joinlink_content:startlink_content:meetinginfo%
%headerinfo_content:joinlink_content:startlink_content:assistinfo%
Button Details:
%content:googlecalendarbutton%
%content:outlookcalendarbutton%
%content:zohocalendarbutton%
Oct
29th October - Zoom Meetings titles are now updated to reflect both the Service Name and the Customer Name.
19th October - Fixed issues pertaining to special working hours not getting removed from the screen when they were being deleted.
19th October - Made enhancements to allow adding buffer times greater than service duration. Buffer times are limited to a maximum of three hours.
6th October - Added additional variables to be used while creating custom functions - staff_email, staff_contact_number, service_description, resource_id, end_time, iso_start_time, iso_end_time, notes.
6th October - Removed Last Sync data from the Manage Calendar section under My Profile.
6th October - Updated Zoho Calendar icon on the Manage Calendar page.
6th October - Fixed alignment of the checkboxes against email notifications in the Notifications tab.
6th October - Enhanced Zoho Calendar integration to sync events to Zoho Bookings only if they are accepted by the customer.
Sep
30th September - Fixed Google calendar sync failures when the last sync did not happen for more than a month.
27th September - Fixed issues related to booking pages not prepopulating the country code in the phone number field.
27th September - Fixed booking pages to load the language based on the user location.
Aug
20th August – Zoho Bookings integration with Zoom Meetings is now live. A meeting link is automatically generated every time an appointment is booked.
20th August – Fixed Google calendar integration sync inconsistencies when there are too many future events that needed to be synced.
Jul
26th July – A new pricing plan is rolled out for new signups starting today. This plan is flexible and enables customers to pay per user.
Jun
25th June – Choose to display a custom page when customers book or reschedule with you. Also, customize the visibility of the 'Book another appointment' button and the text that goes on it.
May
12th May – Notifications and reminders can now be sent to customers and staff when an appointment is marked as 'complete' or marked as 'no show'. Both the triggers are available through Zoho Flow as well.
Apr
30th April – Appointments can be added to Zoho Calendar in addition to Google calendar and O365 calendar, from the booking summary page.
30th April – Appointments are sent as calendar file attachments (.ics files) upon booking.
Feb
22nd February – New predefined variables to set the first and last names of customers on email and SMS notifications are now available.
Jan
19th January – You can now set unique time zones for staff according to their operating locations.
19th January – Zoho Meeting is now free with all Zoho Bookings plans.
2020
Dec
18th December: Zoho Bookings is now integrated with Zoho Assist. Users can now create a screen sharing or a remote support session when an appointment is booked.
4th December: Zoho Bookings web and mobile apps have been optimized for speed and performance.
4th December: Booking pages will now display only the available slots. Unavailable slots marked 'No slots available' will no longer show up.
3rd December: Confirmation button text can now be customized for paid and free appointments separately.
Oct
24th October: Customer records will now be validated for duplicates using email address or phone number.
15th October: You can now customize the sender’s email address for a workspace or for a business. Additionally, you can customize the cc address, and set a default reply-to email address.
2nd October: Time zone selection, its visibility, and its editability on the Booking Page can now be customized.
Sep
26th September: Zoho Bookings is now integrated with Zapier to enable collaboration with over 2000 apps.
26th September: Booking appointments is made quicker. Now, it is only three steps to complete your booking.
12th September: The Month and Week Views now display all appointments booked for the day.
12th September: Issue with Staff not being able to add appointments in the mobile app is now fixed.
2nd September: Issue with booked slots for Resource Booking showing up as available, is now fixed.
2nd September: Issue with Group Bookings with payment failures being considered as successful enrolments, is now fixed.
Aug
31st August: Zoho CRM Contact integration improved to handle sync with more Contacts.
31st August: ZML error message thrown on the Appointment Summary page in Zoho Bookings mobile app is now fixed.
28th August: Default Theme gets a fresh look.
28th August: Contextual in-product help is live.
28th August: Instant booking now supports the First Name and Last Name fields for all Themes and Service types.
25th August: Zapier integration with Zoho Bookings is in Public Beta.
15th August: Office365/Outlook.com calendar integration is now available.
12th August: Appointments can now be booked without supplying values to non-mandatory fields in the Booking Page URL.
12th August: Issues in Booking Pages caused by selecting 'Let Customers Choose Staff' option in the Policies & Preferences section is now fixed.
5th August: Disabling Integrated Calendars will now remove synced events from the Zoho Bookings Calendar. When enabled again, the removed events will be synced back.
5th August: If the Registration Form contains First Name and Last Name fields, then appointments booked through Zoho CRM plugin will now populate the respective First Name and Last Name fields in Zoho CRM.
5th August: Workspace Booking Page URL to remain unchanged even when the Workspace name is changed.
Jul
14th July: Zoho Bookings Android app has been optimized for better performance.
10th July: Appointment status is now displayed in the language set in account settings.
10th July:
- A new pricing structure has been rolled out. This is applicable only for new sign-ups from today.
- Free subscription for Zoho Meeting integration has been extended till 1st September, 2020.
Jun
30th June:
- New variables have been introduced for online meetings -- 'meetingkey', 'meeting startlink', and 'meeting joinlink'.
- The block time configured for staff is now visible in Staff working hours section.
26th June: Appointments can now be marked as completed or no-show in Zoho Bookings mobile app.
13th June: A new feature has been introduced to adjust the opacity of background image in "Modern Web" theme.
1st June: A new payment gateway '2Checkout' has been introduced.
May
28th May: A new payment gateway 'Mercado Pago' has been introduced.
23rd May: The text "Powered by Zoho Bookings" can now be disabled from appearing in booking pages. This can be done from the Basic Information settings page.
23rd May:
- The Name field for guest customers can now be configured to appear as First Name and Last Name.
- Appointment email notifications to customers now contain buttons to add the appointment to Google and iCal/Outlook Calendars
- The variable 'meetinginfo' will now be present by default in the email notification template for online meeting appointments.
- Bookmarking prompts are now restricted for booking pages embedded in websites.
15th May: The 'Classic' theme has been revamped and made more responsive.
5th May: The performance of mobile app booking pages in the 'Modern web' theme has been optimized for better performance.
Apr
28th April:
- Staff members can now view calendars of associated resources, and can also add appointments for those resources.
- Zoho CRM plugin now pushes the values of Bookings custom fields to "Events Description" field in the Activity Module -> Events submodule of Zoho CRM.
22nd April:
- Canceled appointments can now be deleted from Zoho Bookings.
- New variants have been added to our list of URL hacks.
17th April: Zoho Bookings API responses now contain date-time values in ISO 8601 format.
16th April: Appointments in Zoho Meeting are now displayed along with the customer's name.
15th April: Appointment summary will now display the reason specified for canceled appointments.
Mar
28th March: Two new variables have been introduced -- 'Staff email' and 'Staff contact number'.
26th March: Data added or edited by other staff members will now be instantly synced across all the accounts.
26th March: Users can now apply custom colors in the Modern Web theme.
26th March:
- Users can now assign multiple resources to a service.
- Data entered by customers in custom fields are now displayed in the Appointment Summary.
23rd March:
- The date format is now rendered in DD-MMM-YYYY format for the appointment date in email and SMS notifications.
- A new variable "Appointment Time" has been introduced.
- UI error messages are now automatically translated to the language selected in Account settings.
- The UI of "Appointments summary" section in Zoho Bookings mobile apps has been revamped, along with improvements in the performance.
13th March: Staff members now have to confirm the invite to be able to get added in the Bookings account.
9th March:
- The UI of CRM Plugin Booking page has been improved.
- A new welcome GIF now appears when Zoho Bookings loads.
Feb
11th February: Zoho Bookings has been optimized for better performance.
7th February: The performance of Zoho CRM Calendar integration has been enhanced.
7th February: Google Calendar integration is now made available for the following DCs: CN, AU, and EU. It was already supported in the US DC.
7th February: A new variable 'Notes' has been rolled out.
Jan
28th January – The booking page has been optimized for better performance.
28th January – Loading indicators have been implemented for operation performing buttons. Better navigation provided in month and week calendar views.
21st January – The calendar view page has been optimized for better performance.
17th January – Enhanced onboarding flow to set up a new Bookings account now introduced. Admins can now auto-assign staff for customers.
16th January – The calendar view in mobile apps has been improved along with other performance enhancements.
3rd January – Admins can now configure the language in which customers access the booking page.
3rd January – The "Reason" field is no longer a mandatory field for admins while rescheduling an appointment, canceling an appointment, or marking an appointment as no-show.
1st January: The search operation to fetch CRM Contact customer names while booking an appointment has been optimized.