Simple small business CRM software

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Features that you'll appreciate

All channels of communication, unified in one CRM

Reach out to your customers and prospects via phone calls, emails, WhatsApp, online meetings, and social media. Get all the right context for every conversation and store a history of all your interactions, all without leaving Bigin.

Bigin has helped our organization accurately track our transactions and enhanced our communication with our clients and within the organization.

Omobola Ayoola, BDM,
Joe Etoniru & Associates

Connect your email accounts with any email service provider

All customer and prospect data at your fingertips!

Collect, store, and easily access all your customer and lead data - ranging from their contact details and specific needs to the documents they've shared with you - in Bigin, an all-in-one secure storehouse.

I would strongly recommend Bigin for any business looking to get organized and move away from spreadsheets into a simple solution that is the single source of truth for all their business data.

Andrew Brooke, Owner,The Data Mediator

Separate pipelines for different operations

Multiple pipelines for all your operations

Your CRM should help you smoothly handle all of your unique business processes. Bigin lets you create and manage individual deal pipelines for each different process in your day-to-day sales cycle.

Thanks to the ability to customize the pipeline views, stages, module names, and fields, the moment one of our salespeople picks up the app, it just works and they love to use it. It requires virtually zero training.

SETH CAMPBELLChairman
Five Doors Inc

Trigger workflows and automate everyday tasks

Easy to create workflows to automate your processes

Maximize your selling time by focusing on bigger goals and automating routine tasks with workflows. Track real-time updates, set up email alerts, and much more.

I tried different apps that are made for larger businesses and they were not as user-friendly as Bigin. I'm really happy with the automation. It's a huge time saver.

SHAHIUL ALAMAdministrator
Mim Technologies, Ltd.

Categorize and manage tasks, events and calls

A clear view of all your important activities in one place

Stay updated with real-time notifications and alerts from incoming emails, missed calls, and integrations. Don't miss any important updates from your prospects and customers.

Daily tasks have never been easier, thanks to the Activities module and dashboards. We are OBSESSED with Bigin!

ANURAG AGARWALAssociate Business Development
Manager, RoaDo

Monitor your business progress with pre-built dashboards

Monitor your performance with dashboards

Measure and manage your most important metrics with KPIs and in-depth analysis of your CRM data on our pre-built dashboards or create your own dashboard instantly.

The dashboard helps me track our monthly successes and areas that need focus. We are very happy with our choice, and would recommend it to any small or medium-sized business looking for a CRM at a small cost with maximum efficiency.

EMMA CRUTCHLEYCustomer Success Manager
Kiteline Health

NOT AT YOUR DESK?

Manage customer relationships from anywhere

You never have to worry about missing appointments or making a sales call. The mighty Bigin app for iOS, iPadOS, macOS, and Android devices with its unified pipeline view gives you the same CRM experience, anywhere. Sell on the go!

Integrate with any external app and get the best of both worlds!

We integrate with the top business apps out there, to make your work even easier and your CRM your own.

Does your small business need a CRM?

Businesses in the early stages of growth will be easy to handle without specialist tools, but as your business grows, you need a complete picture of how it's performing.
It's not possible to get that using spreadsheets, so you'll need something more. You need a tool with all the features you need to kick start your business, and that's Bigin!

Watch this video to see how Bigin can help your business

Highly rated by both critics and users

Bigin is an innovative SMB-focused approach to CRM that should satisfy the requirements of even the smallest businesses while providing a cohesive pipeline-based layout and workflow. Bigin's fresh and intuitive user interface is a delight to use, and its pricing along with its easy upgrade path to the rest of the Zoho ecosystem make it an exceptional value.

While searching for the correct CRM solution, many small business owners must sacrifice functionality for cost savings as many CRM solutions will lock essential features behind additional subscription costs. Recently, Zoho unveiled a new CRM solution that brings essential CRM functionalities to small businesses at an extremely affordable cost.