I created a record in Zoho Billing, synced it to Zoho CRM, and later deleted it in Zoho CRM. Will the record be deleted in Zoho Billing as well?

No, the record will not be deleted in Zoho Billing if the record was originally created in Zoho Billing and later deleted it in Zoho CRM.

Also, if the record (created in Zoho Billing) is deleted in Zoho Billing, it will not affect the corresponding record in Zoho CRM.

However, here’s what happens if you create a record in Zoho CRM, sync it to Zoho Billing and later delete the record in Zoho CRM:

• The record will be deleted in Zoho Billing if there are no transactions associated with it.
• The record will be marked as inactive in Zoho Billing if there are transactions associated with it.

Was this document helpful?

Yes

No

Let us know where we can improve

We can wait. Take your time to draft us your question.

Umm.. where do we send the response?

By clicking Submit, you agree to our Privacy Policy.

Submit Cancel

Thank you for your feedback!