The Support Sphere
Insights from beyond the support deskTune in to our live podcast to hear experts provide insider insights into the world of customer support. Learn from their practical experiences to discover new ways you can use technology to elevate your interactions with customers. Don't miss the opportunity to gain valuable knowledge straight from the front lines!
Latest Podcasts
Episode #1The role of technology in customer support: Exploring how AI, chatbots, and other technologies are reshaping customer support
In this episode of our podcast, Aneez Ahmed, manager at Zoho Assist, delves into the latest technological advancements in customer support. He explores how AI, chatbots, and other emerging technologies are reshaping the way businesses connect with and assist their customers. Tune in for an insightful conversation on the future of customer support!
Listen Now- Episode #2
The human touch in customer support: Embracing empathy and personalization.
In this episode, Micheal Jeshua Aswin R, Zoho Desk Manager - Customer Support, and Ambrish, Product Marketer at Zoho Assist, delve into the importance of empathy and personalization in customer support. They explore how embracing these human elements can transform customer interactions, making them more meaningful and effective. Tune in for an insightful discussion on enhancing the human touch in customer support.
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