Integrations 

Apptics offer integrations with different services to help you manage your app more efficiently and smoothly.

NOTE: Configuring Integrations is a role-based action in the Apptics console. You can configure (enable/ disable) integrations only based on the roles and privileges configured by your Portal Admin.
  • Navigate to Project Settings > Integrations. You will see many integration options listed based on different categories.

The different categories of integrations that Apptics offers are:

  1. Customer Service - Integration with customer support services helps you to streamline your support activities. Apptics offers integration with Zoho Desk, Zendesk, and Support Email.
  2. Communication -  Integration with communication services enables you to have seamless collaboration with your team members and avoid any miscommunication. Further, you can get notified with real-time stats and access reports about your app's health and performance instantly. Apptics offers integration with Zoho Cliq and Slack.
  3. Project Management -  Integration with project management services helps you manage your daily tasks effectively. You can assign bugs that get reported as daily tasks and track their progress in no time. Apptics offers integration with Zoho Projects.

Configuring Integrations from individual modules

Once you configure any of the integrations mentioned above, you will see an additional option as Integrate in Crashes, In-app feedback, Non-fatal, and Store review.

  • In case, you have not enabled the integration for a module, you can configure the same by clicking on Integrate button. A pop-up will appear.

  • Click on the Integration you want to enable and you will get redirected to the respective integration page.

NOTE: You can integrate with the above mentioned services only if you already have a subscription.