Recover your Zoho Analytics data

  • Install a new copy of Zoho Analytics. The new copy should be of the same build number as your original installation.
  • Start the Zoho Analytics service and make sure the application is accessible.
  • Stop the Zoho Analytics service.
  • Open the command prompt (as administrator) and change the directory to <Zoho Analytics home>\bin.
  • Run the command restoreDB.bat <full directory path of your backup ZIP file>.

Note:

By default, Zoho Analytics assigns a password to the backup file. For builds 4550 and above, the default password is 'Analytics'. For older versions, the default password is the reverse of the backup file name. For example, a backup file named 'Test123' would have a default password of '321tseT'. This can be modified while taking a backup, using this command

Therefore, while restoring a backup, the following command has to be included with the restoreDB command:

  • -p : This parameter, followed by the password, allows you to restore the password protected backups.

Here are some examples:

restoreDB test.ezip -p Analytics

restoreDB OfflineBackup235161 -p Analytics

restoreDB test.ezip -p 321testT

Once the recovery is complete, start the Zoho Analytics service