Zoho AssistYour free solution for remote support
Discover a seamless remote support experience designed for personal and small business use, with no limit on the duration of your sessions. Initiate a remote support or an unattended access session and enjoy Assist's extensive features and tools at no cost.
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Remote support features in Zoho Assist's free version
Free Plan
- 1 Remote Support Technician
- 5 Unattended Computers
- Instant Chat
- Desktop App
- UAC Compatibility
- Clipboard Sharing
- Mac Support
- User Management
- Zoho Desk Integration
- Zoho SalesIQ Integration
- Organization Roles
- 1 Concurrent Session
Instant chat
Facilitate quick and efficient communication with users via instant chat during remote sessions.
UAC compatibility
Navigate through User Account Control (UAC) prompts seamlessly, ensuring uninterrupted remote sessions.
Desktop application
Experience enhanced usability with our dedicated desktop application for remote access.
Clipboard application
Effortlessly transfer text between local and remote devices using clipboard functionality.
Multi-monitor navigation
View and separately control multiple remote monitors during an ongoing remote support session.
Remote commands
Troubleshoot systems with the ability to remotely execute commands like Ctrl+Alt+Del.
Remote audio
Enjoy real-time audio streaming from remote devices, enhancing the support experience.
Organization roles
Assign custom roles and permissions to users within your organization to optimize support workflows.
Integration with Zoho Desk and Sales IQ
Enhance your support ecosystem with seamless integration with other Zoho products.
Zoho Assist APIs
Customize and extend the functionality of Zoho Assist with our powerful APIs.
Zia integration
Integrate Zoho's AI-powered assistant, Zia, to enhance your support capabilities.
Benefits of Zoho Assist's Free edition
Access to a wide array of features
The no-cost version of Zoho Assist includes a variety of features that helps technicians efficiently troubleshoot remote systems and deliver prompt resolutions.
Faster troubleshooting
Access remote devices to look up necessary information, resolve issues, or install updates with Assist's Free edition. Eliminate travel time and the need to be physically present to access a remote device.
Cross-platform compatibility
Zoho Assist ensures effortless operation across various platforms, including Windows, Mac, Linux, and Chromebook OS, all supported in the free version.
No forced upgrades or hidden pricing
Enjoy transparent pricing with no hidden costs or forced upgrades, ensuring a stress-free experience with Zoho Assist.
Frequently Asked Questions
Can I access all features of Zoho Assist with the Free edition?
Yes, the Free edition offers access to a wide array of features to facilitate seamless remote support sessions.
Can I upgrade to a paid plan from the Free edition if I need more advanced features?
You can always upgrade to a paid plan anytime you want to unlock additional features and capabilities as per your requirements. Browse the flexible pricing and plans available in Zoho Assist.
Is Zoho Assist's Free version secure?
Yes, Zoho Assist is built on the best industry-standard protocols, such as two-factor authentication and 256-bit AES encryption. These security features ensure that users and their data are safe during sessions conducted with Assist.
Do I need a credit card to sign up for Zoho Assist?
Zoho Assist does not require you to enter your credit card details to sign up for an account.
Does the Free edition of Zoho Assist limit session duration?
The Free version of Assist does not impose any restrictions on session duration when connecting to Windows, Mac, or Linux computers. Remote users can initiate a session and access Assist's features anytime.